Support » Plugin: Ultimate Member Profile Tabs » Profile Tabs not showing to “New Members”

  • Hi, thanks for the update for being compatible with UM 2.0, but seems not working. Old members keep tabs, new members don´t have tabs in their profiles.

    We have tested with new signed members like companies, candidates, etc… and profile tabs aren’t shown in any of them.

    The thing is that the tabs work only with allready signed members (old members).

    Could you please give some support?

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
  • I have the same problem. Interestingly, the tabs are still there, just not visible. When you add the url string for the tab to the url, the data is visible. So apparently, it’s a visibility issue. Moreover, I created a new tab. It’s not visible, either. When will this be fixed?

    Experiencing the same issue. Can’t see my custom tabs.

    Thread Starter ibiza69

    (@ibiza69)

    Seems not support at all… nearlly 2 weeks expecting an answer/explanation/solution from support and none at all…

    Plugin Author PlusPlugins

    (@plusplugins)

    Hi @ibiza69 ,

    Are those new members assigned with UM roles ?

    Could you please point me to the problem page URL ?

    Thanks !

    yes they are: new members assigned with UM roles

    urbanroomgroup

    (@urbanroomgroup)

    Was there a fix for this? Upgraded both UM and UM profile tab. Deactivated UM Tab, Cleared Cache, reactivated, cleared cache again, nothing.

    Works fine for old users but can’t get anythign to show up wiht new ones?

Viewing 6 replies - 1 through 6 (of 6 total)
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