Check settings on : appearance> Profile> Profile Cover Ratio
Hi @buylankalk, the profile cover ratio refers to cover photo, the one I not set (you can see the “+” icon).
The problem is on the profile picture
Hi @simonemontrucchio,
Can you please do a conflict test on the theme first and then plugins and see if it is caused by a conflict. You can click the link for directions on the plugin/theme conflict test:
http://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test
Thanks.
Hi @ultimatemembersupport,
I created a test site in which I disabled all the plugins except form UM and using Twenty sixteen ad demo and the profile picture is ok.
I just activated my theme and it causes the problem.
How can I resolve the problem now?
Many thanks