Support » Plugin: Analytify - Google Analytics Dashboard Plugin for WordPress » Profile missing from dropdown

  • Resolved redkite

    (@redkite)


    I added a website in Google Analytics but it doesn’t show as a profile in the dropdown list (though all my other sites show fine). I already re-authenticated my Analytics account with Analytify.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Zainab Afaq

    (@wpzainab)

    Hi @redkite ,

    Just so I’m understanding the issue correctly, you are unable to see the property of the site you want in the “Profile for dashboard” select drop-down?

    If this is the case then this might be because of Google Analytics 4. Google Analytics has just moved to Google Analytics 4 and with that, it has removed the by default backward compatibility of UA code for new users.

    If your Google Analytics code starts with G-****** then you are using Google Analytics 4.

    We have written a detailed guide on how to turn on the Google Analytics UA code compatibility to use it with Analytify.

    Please check our guide here: https://analytify.io/doc/how-to-integrate-analytify-with-google-analytics-4-ga4/

    Note: You cannot downgrade a GA 4. You would have to create a new account with UA compatibility.

    Until the update of Analytify, you have to enable the UA compatibility option in Google Analytics. Our team is working on GA4 compatibility of Analytify and soon we will release Analytify new version with Google Analytics GA4 Tracking code compatibility.

    If you are facing some other issue then please write back to us

    Thread Starter redkite

    (@redkite)

    That was the problem, it’s a new profile and GA 4. Thanks!

    Plugin Support Zainab Afaq

    (@wpzainab)

    Hi @redkite ,

    That’s great to know the issue is sorted out for you. 😊

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