Title: Profile info
Last modified: September 27, 2018

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# Profile info

 *  [xernovil](https://wordpress.org/support/users/xernovil/)
 * (@xernovil)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/profile-info/)
 * I have a problem with my members page with users info. If I’m logged in and I
   enter in the members page I can’t see any info of the selected user, instead 
   of the user info appears my info. If I’m unlogged and I try to see any user info,
   all the fields are empty.
 * The objective of my website is that everybody could see the public information
   about any user, but actually it’s not possible.
 * Any idea of how solving the problem?
 * Thanks in advance
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fprofile-info%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Ultimate Member Support](https://wordpress.org/support/users/ultimatemembersupport/)
 * (@ultimatemembersupport)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/profile-info/#post-10732168)
 * Hi [@xernovil](https://wordpress.org/support/users/xernovil/),
 * Please go to the Ultimate member -> Settings -> General -> Pages and make sure
   that you have assigned correct pages for User page and Members page. Please also
   check your pages for the correct shortcodes.
    Shrotcode for the directory page
   can be found in Ultimate member -> Member directories and for User page in Forms-
   > Profile form. This issue can be also caused by some conflicts with your theme
   or other plugins. You can do a quick conflict test and see if this issue goes
   away. Here is the [doc on how to do a conflict test](https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-testa)
   if you are not sure how to do it.
 * Regards.
 *  Thread Starter [xernovil](https://wordpress.org/support/users/xernovil/)
 * (@xernovil)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/profile-info/#post-10734197)
 * I have correctly redirected the Member directory. The problem is when I click
   in any member that I always see my profile info, not the profile info of the 
   member I’ve clicked.
 * I will do the conflict test and I’ll let you know if the problem persist.
 * Thanks
 *  Thread Starter [xernovil](https://wordpress.org/support/users/xernovil/)
 * (@xernovil)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/profile-info/#post-10738645)
 * [@ultimatemembersupport](https://wordpress.org/support/users/ultimatemembersupport/)
 * I did the conflict test and I deactivated all plugins, I still continue having
   the same problem.
 * I’ve installed another plugin with the same specifications and I have no problem…
 * Could you check it again? I don’t want to change the ultimate member plugin.
 * Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Profile info’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/)

## Tags

 * [account](https://wordpress.org/support/topic-tag/account/)
 * [profile](https://wordpress.org/support/topic-tag/profile/)

 * 3 replies
 * 2 participants
 * Last reply from: [xernovil](https://wordpress.org/support/users/xernovil/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/profile-info/#post-10738645)
 * Status: not resolved