I tried again some other solutions and found out that the two information which are shown on the front end page (mail adresse and user role) are created manually by myself in wordpress. All the information from the profile form from your plugin can’t get saved and therefore don’t show up.
Okay guys I fixed it! I created a new profile form and now it works with it. Very unsatisfied, it took me more than 6 hours to create that form (very big one) and now about 4 to fix it.
Okay next problem: I’m about to create a new profile form but most conditions are not working anymore. I reviewed them many times and some are working and some not. Especially those which are conditioned upon the roles.
can you screenshot the problem?
Just for you to know after many hours of testing, the other main problem is that after the third or fourth time of changing the information of my test profile it can’t get saved and therefore the changed data can’t be shown on the front end.
So when I create a new profile form and fill in the information it works perfectly, as I said, after the third time changing and trying to save it, it’s not working anymore.
How can I insert a picture here?
Thanks!
Hey guys this problem is really really urgent! Please answer me and help me fix this problem!
Hi @carinatheresa123,
Please make sure that you’ve assigned correct User and Account pages in Ultimate member -> Settings -> General -> Pages.
Do a quick conflict test so we can rule out conflicts with your theme or one of your plugins and see if this issue goes away.
Here is the doc on how to do a conflict test if you are not sure how to do it.
Please also attach screenshots of this issue so we can better understand what you are referring to.
Regards.
Thanks for your help!
I did the conflict test and found out that Ultimate Member works perfectly when WooCommerce and UM Switcher is not installed. But I don’t know how I can fix it.
So when I create a new profile form, I can fill in all the information. Then when I activate WooCommerce and Um Switcher it starts making problems and when I want to change the data of the profile it can’t get saved anymore.
Do you have any idea?
How can I get quicker help? Is there paid support possibility? Really urgent!
Thank you in advance!
(How can I insert pictures here?)
