Support » Plugin: Ultimate Member - User Profile & Membership Plugin » Profile image uploader not working on multisite

  • Hi guys,
    I’m having a weird issue and I believe its since last update but not sure.
    On a multi installation the profile and cover image up-loader is not working, it keeps hanging on processing. The image up-loaders on a form field are also not working.

    – I have deactivated other plugins and switched themes.
    – On a single install no problems.

    Any idea?

    Thanks Mike

    • This topic was modified 1 year, 11 months ago by Themedutch.
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  • Plugin Support Ultimate Member Support


    Hi @themedutch,

    We can’t replicate this issue on our test site.
    Can you please check WordPress debug.log and see if you have any errors there?

    Let us know.

    I’m also having the same issue with Ultimate Member multi-site.

    I’ve also turned off all plugins and the same issue occurred.
    No errors were in my log file that pointed to Ultimate Member problems.

    debug shows no error nada, and sorry @jamesvhunt) but happy you have the same issue.

    We have don all possible, plugins and theme test . wp bedug, consule, server logs.

    I’m also having the exact same issue and have tried the proposed solutions with no success or additional information.

    The images are getting uploaded to my server.

    In the case of the image uploader, it appears to work initially. But the path on the img element in the subsequent HTML is not accounting for the wp-content/uploads/sites subdirectory that multisite uses.

    I’m not sure what’s going on with the profile picture; as @themedutch describes, it appears to hang during processing when I upload the picture.

    • This reply was modified 1 year, 11 months ago by mjsorrenti. Reason: fix formatting on path listing
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