Support » Plugin: Ultimate Member - User Profile & Membership Plugin » Profile fields not working

  • UM profiles is a very nice option, but when you want to fill in the [ultimatemember form_id=104] only part of the form is visible frontend. And only some of the visible fields will be saved.
    The bottom line is that members only are able to provide/see the basics: Name, email and picture.
    I don’t get it – tried everything…

    I really hope that someone out there knows about this issue…

    Cheers, Jesper

    The page I need help with: [log in to see the link]

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  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @jesper,

    Have you added the same fields that you have on the registration form to your profile form?
    This issue can be also caused by some conflicts with your theme or another plugin.
    Please do a conflict test and see if this issue goes away.
    Here is the doc on how to do a conflict test if you are not sure hot to do it.

    Regards.

    Jesper

    (@jesper)

    On 102 I only have name, email and mobile no, in order not to bother people at this stage.
    On 104 I have these + 7 other fields, but I wonder if it is copying the fields above to the same fields in 104?

    For some reason the option profile picture and background pic is added for everyone, but is not set in 102 and 104… Strange, but this is working fine.

    Is this a conflict with the WP built in options?

    Thanks for helping
    Jesper

Viewing 2 replies - 1 through 2 (of 2 total)
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