Title: Profile doesn’t update
Last modified: August 31, 2023

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# Profile doesn’t update

 *  Resolved [dentonromans](https://wordpress.org/support/users/dentonromans/)
 * (@dentonromans)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/profile-doesnt-update/)
 * It seems that in version 2.6.10 users are unable to update profile info. It does
   not give error, looks as though it has updated, but if you return to the profile,
   it is still the old info, nothing updated. Any ideas what is causing this?

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Support [andrewshu](https://wordpress.org/support/users/andrewshu/)
 * (@andrewshu)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/profile-doesnt-update/#post-17023118)
 * Hello @dentonromans
 * You could try to use the alpha version of 2.6.11 version of UM – [https://github.com/ultimatemember/ultimatemember/archive/refs/heads/develoment/2.6.11.zip](https://github.com/ultimatemember/ultimatemember/archive/refs/heads/develoment/2.6.11.zip).
 * This version has fixes for form’s fields.
 * Regards.
 *  Thread Starter [dentonromans](https://wordpress.org/support/users/dentonromans/)
 * (@dentonromans)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/profile-doesnt-update/#post-17034725)
 * Thank you, I did update to 2.6.11 but still had issue with updating profile. 
   It looks like perhaps there may have been an issue on my site even prior to 2.6.9
   that I did not notice, as I used the rollback and could not successfully update
   profile until I went back to version 2.6.6. Any ideas what may be the issue or
   where to start looking? Something apparently that wasn’t impacted until 2.6.7…
 *  [missveronica](https://wordpress.org/support/users/missveronicatv/)
 * (@missveronicatv)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/profile-doesnt-update/#post-17035636)
 * [@dentonromans](https://wordpress.org/support/users/dentonromans/)
 * Try to re-save in UM Version 2.6.11 all the UM Form Builder fields
    you have 
   issues with when updating a Profile.
 * Your issue may be related to this thread:
 * [https://github.com/ultimatemember/ultimatemember/pull/1285](https://github.com/ultimatemember/ultimatemember/pull/1285)
    -  This reply was modified 2 years, 8 months ago by [missveronica](https://wordpress.org/support/users/missveronicatv/).
 *  Thread Starter [dentonromans](https://wordpress.org/support/users/dentonromans/)
 * (@dentonromans)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/profile-doesnt-update/#post-17037032)
 * Thank you for your suggestion. All fields were marked as editable, but I marked
   each one editable, saved, and then back to editable and saved. However, still
   does not actually update profile fields.
 *  Plugin Support [andrewshu](https://wordpress.org/support/users/andrewshu/)
 * (@andrewshu)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/profile-doesnt-update/#post-17079171)
 * Hello [@dentonromans](https://wordpress.org/support/users/dentonromans/)
 * Could you try to create a new form and check it?
 * Regards.
 *  Thread Starter [dentonromans](https://wordpress.org/support/users/dentonromans/)
 * (@dentonromans)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/profile-doesnt-update/#post-17089030)
 * I added a new form, but still doesn’t update. I did see another thread about 
   making sure there are not 2 of the same field on the form and I went ahead and
   removed the bio field just to check that, but still no update.
 * I do really appreciate your help!
 *  Plugin Support [andrewshu](https://wordpress.org/support/users/andrewshu/)
 * (@andrewshu)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/profile-doesnt-update/#post-17109586)
 * Hello [@dentonromans](https://wordpress.org/support/users/dentonromans/)
 * Could you create a staging site with only a fresh UM installation and check this
   issue on this new site?
 * Regards.
 *  Plugin Support [andrewshu](https://wordpress.org/support/users/andrewshu/)
 * (@andrewshu)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/profile-doesnt-update/#post-17125855)
 * Hi [@dentonromans](https://wordpress.org/support/users/dentonromans/)
 * This thread has been inactive for a while so we’re going to go ahead and mark
   it Resolved.
 * Please feel free to re-open this thread if any other questions come up and we’d
   be happy to help. 🙂
 * Regards

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Profile doesn’t update’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
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## Tags

 * [profile](https://wordpress.org/support/topic-tag/profile/)

 * 8 replies
 * 5 participants
 * Last reply from: [andrewshu](https://wordpress.org/support/users/andrewshu/)
 * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/profile-doesnt-update/#post-17125855)
 * Status: resolved