Title: Profile didn't update
Last modified: August 22, 2016

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# Profile didn't update

 *  Resolved [Borise Be](https://wordpress.org/support/users/codeb/)
 * (@codeb)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/profile-didnt-update/)
 * Great plugin. I’m just setting it up. But when I try to update my profile nothing
   happened.
 * I fill in the Bio area, paste links for Facebook, Twitter etc. Then I click the
   Update Profile, but the info that I filled it isn’t saved. I tried so many times
   but no luck. Any suggestions?
 * 10x
 * [https://wordpress.org/plugins/ultimate-member/](https://wordpress.org/plugins/ultimate-member/)

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Author [Ultimate Member](https://wordpress.org/support/users/ultimatemember/)
 * (@ultimatemember)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/profile-didnt-update/#post-5865965)
 * Hi,
 * Have you tried switching to default theme and disabling all other plugins? Have
   you used google inspector to check for any console errors after trying to update
   profile?
 * Thanks
 *  Plugin Author [Ultimate Member](https://wordpress.org/support/users/ultimatemember/)
 * (@ultimatemember)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/profile-didnt-update/#post-5866029)
 * Do you get errors when you login or register as well? Like does the form get 
   submitted? or you just get a refresh without any info filled?
 * Thank you.
 *  Thread Starter [Borise Be](https://wordpress.org/support/users/codeb/)
 * (@codeb)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/profile-didnt-update/#post-5866099)
 * Nope. No errors! Just everything goes well but no info is saved!
 *  Thread Starter [Borise Be](https://wordpress.org/support/users/codeb/)
 * (@codeb)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/profile-didnt-update/#post-5866100)
 * Today I’ll try disabling plugins and switching to the default theme and i’ll 
   update the info! 10x
 *  Plugin Author [Ultimate Member](https://wordpress.org/support/users/ultimatemember/)
 * (@ultimatemember)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/profile-didnt-update/#post-5866114)
 * Ok, keep us posted.
 * Thank you!
 *  [e-regular](https://wordpress.org/support/users/e-regular/)
 * (@e-regular)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/profile-didnt-update/#post-5866354)
 * Hi CodeB,
 * Any update on this please?
 * Cheers,
    Henry
 *  Plugin Author [Ultimate Member](https://wordpress.org/support/users/ultimatemember/)
 * (@ultimatemember)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/profile-didnt-update/#post-5866355)
 * Hi Henry,
 * This is not a common bug with UM, please view our main support forum for assistance.
 * [https://ultimatemember.com/forums/](https://ultimatemember.com/forums/)
 *  [vikcheema](https://wordpress.org/support/users/vikcheema/)
 * (@vikcheema)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/profile-didnt-update/#post-5866361)
 * I am also facing the same issue. None of the fields are updated when using profile
   form. Either default one or new one, when I fill in the values and click update
   profile, it shows the field once and when I get back to the page again or refresh
   the page it simply disappears.
 * I think this is a bug in the UM. Please assist.
 *  Plugin Author [Ultimate Member](https://wordpress.org/support/users/ultimatemember/)
 * (@ultimatemember)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/profile-didnt-update/#post-5866362)
 * This is a conflict either in plugins or poorly coded theme/plugins (They are 
   so many!) OR a hosting configuration issue. If you want the issue checked, post
   on our official support forum for help.
 * [https://ultimatemember.com/forums/](https://ultimatemember.com/forums/)

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Profile didn't update’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/)

 * 9 replies
 * 4 participants
 * Last reply from: [Ultimate Member](https://wordpress.org/support/users/ultimatemember/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/profile-didnt-update/#post-5866362)
 * Status: resolved