Title: Profile Customizer not working
Last modified: August 22, 2016

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# Profile Customizer not working

 *  Resolved [Alison](https://wordpress.org/support/users/alisoniddings/)
 * (@alisoniddings)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/profile-customizer-not-working/)
 * Hi there,
 * You can see the site I am working on here…
 * [http://www.genzara.com/community-my-account/](http://www.genzara.com/community-my-account/)
 * I am using the Salient Theme with BuddyPress and BB Press installed.
 * Problems I’m having:
 * – The Profile Customizer will only load if I right click on the link and say 
   open in new tab.
 * – The Profile and My Account pages aren’t displaying properly.
 * – Unordered list are displaying dots in front of them.
 * [https://wordpress.org/plugins/users-ultra/](https://wordpress.org/plugins/users-ultra/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Plugins Area](https://wordpress.org/support/users/usersultra/)
 * (@usersultra)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/profile-customizer-not-working/#post-5534333)
 * Hello AlisonIddings,
 * Thanks for your post. We cannot offer support for pro version on WordPress forums.
   That’s against WP policy.
 * Please read this topic [https://wordpress.org/support/topic/important-pro-please-read?replies=1](https://wordpress.org/support/topic/important-pro-please-read?replies=1)
 * We look forward to seeing you on our forums
 * Regards
    Alex
 *  Thread Starter [Alison](https://wordpress.org/support/users/alisoniddings/)
 * (@alisoniddings)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/profile-customizer-not-working/#post-5534445)
 * Hi there, thanks for the replay. I have tried to register on your site but I 
   am not getting the registration email so I am unable to log in. I have registered
   with 2 different emails (gmail and a godaddy one) but haven’t had any luck. Please
   help. Thanks, Alison

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Profile Customizer not working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/users-ultra_a880cc.svg)
 * [Users Ultra Membership, Users Community and Member Profiles With PayPal Integration Plugin](https://wordpress.org/plugins/users-ultra/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/users-ultra/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/users-ultra/)
 * [Active Topics](https://wordpress.org/support/plugin/users-ultra/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/users-ultra/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/users-ultra/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Alison](https://wordpress.org/support/users/alisoniddings/)
 * Last activity: [11 years, 5 months ago](https://wordpress.org/support/topic/profile-customizer-not-working/#post-5534445)
 * Status: resolved