Support » Plugin: WP eCommerce » Products with shipping (non digital) unable to move to gateway at checkout.

  • Resolved bdigges

    (@bdigges)


    New user here. Having a problem with checking out products that require shipping. I click ‘Purchase’, and it simply reloads the checkout page.

    Digital downloads are fine, and also when I simply disable shipping.

    I’ve tried disabling all my plugins, etc… Nothing works.

    https://wordpress.org/plugins/wp-e-commerce/

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  • bdigges

    (@bdigges)

    Ok, solved.

    The issue was with the ‘click if same as business address’ option in Checkout tab. But it turns out it’s actually a problem with the shipping price calculator filling the State field automatically.

    The calculator will always fill the field, and is required to complete a purchase. So if you deselect the ‘State’ field radio button for ‘mandatory’ and update/save. It solves the issue, and you can leave ‘click if same as business…’ turned on.

Viewing 1 replies (of 1 total)
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