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[resolved] Products with shipping (non digital) unable to move to gateway at checkout. (2 posts)

  1. bdigges
    Posted 1 year ago #

    New user here. Having a problem with checking out products that require shipping. I click 'Purchase', and it simply reloads the checkout page.

    Digital downloads are fine, and also when I simply disable shipping.

    I've tried disabling all my plugins, etc... Nothing works.


  2. bdigges
    Posted 1 year ago #

    Ok, solved.

    The issue was with the 'click if same as business address' option in Checkout tab. But it turns out it's actually a problem with the shipping price calculator filling the State field automatically.

    The calculator will always fill the field, and is required to complete a purchase. So if you deselect the 'State' field radio button for 'mandatory' and update/save. It solves the issue, and you can leave 'click if same as business...' turned on.

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