• Resolved mattborgman

    (@mattborgman)


    I’m trying to install / activate the plugin ‘Products Visibility by User Roles’ by Addify.

    When I try to activate this on my site it tells me that I need to activate the woocommerce plugin first.

    I have woocommerce installed and activated. I have tried all basic troubleshooting of switching to basic theme, removing all other plugins, and making sure woocommerce is up to date. None of which resolved the issue for me.

    Any help would be appreciated, I tried contacting Addify support but have not heard back.

    The page I need help with: [log in to see the link]

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  • MayKato

    (@maykato)

    Hello,

    I tried contacting Addify support but have not heard back.

    Have you contacted the extension support at WooCommerce.com > My Account > Support? Since this is our premium extension, you have access to our support team at WooCommerce.com.

    • This reply was modified 3 years ago by MayKato.
    MayKato

    (@maykato)

    Hi @mattborgman

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)
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