Products show out of stock on facebook and instagram

Resolved

(@herasdog)

hello, I have my woocommerce hooked up with facebook with the woocommerce facebook plugin 3.0.17. My products did sync but I have a problem that many other have had. The quailty available shows out of stock. I have no Idea how to fix this. below is my systems report.

WordPress address (URL):https://thekandibazaar.com/wpSite address (URL):https://thekandibazaar.com/wpWooCommerce version:7.5.1WooCommerce REST API package: 7.5.1 /home/kandi/public_html/wp/wp-content/plugins/woocommerce/includesWooCommerce Blocks package: 9.6.6 /home/kandi/public_html/wp/wp-content/plugins/woocommerce/packages/woocommerce-blocks/Action Scheduler package: 3.5.4 /home/kandi/public_html/wp/wp-content/plugins/woocommerce/packages/action-schedulerLog directory writable: /home/kandi/public_html/wp/wp-content/uploads/wc-logs/WordPress version:6.2WordPress multisite:–WordPress memory limit:5 GBWordPress debug mode:–WordPress cron:Language:en_USExternal object cache:–

Server environmentServer info:ApachePHP version:8.0.20PHP post max size:500 MBPHP time limit:30PHP max input vars:1000cURL version:7.84.0, OpenSSL/1.1.1dSUHOSIN installed:–MySQL version:8.0.30Max upload size:500 MBDefault timezone is UTC:fsockopen/cURL:SoapClient:DOMDocument:GZip:Multibyte string:Remote post:Remote get:

DatabaseWooCommerce database version:7.5.1Database prefix wp9i_Total Database Size 54.02MBDatabase Data Size 37.07MBDatabase Index Size 16.95MBwp9i_woocommerce_sessions Data: 1.02MB + Index: 0.02MB + Engine InnoDBwp9i_woocommerce_api_keys Data: 0.02MB + Index: 0.03MB + Engine InnoDBwp9i_woocommerce_attribute_taxonomies Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_woocommerce_downloadable_product_permissions Data: 0.02MB + Index: 0.06MB + Engine InnoDBwp9i_woocommerce_order_items Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_woocommerce_order_itemmeta Data: 0.02MB + Index: 0.03MB + Engine InnoDBwp9i_woocommerce_tax_rates Data: 0.02MB + Index: 0.06MB + Engine InnoDBwp9i_woocommerce_tax_rate_locations Data: 0.02MB + Index: 0.03MB + Engine InnoDBwp9i_woocommerce_shipping_zones Data: 0.02MB + Index: 0.00MB + Engine InnoDBwp9i_woocommerce_shipping_zone_locations Data: 0.02MB + Index: 0.03MB + Engine InnoDBwp9i_woocommerce_shipping_zone_methods Data: 0.02MB + Index: 0.00MB + Engine InnoDBwp9i_woocommerce_payment_tokens Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_woocommerce_payment_tokenmeta Data: 0.02MB + Index: 0.03MB + Engine InnoDBwp9i_woocommerce_log Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_actionscheduler_actions Data: 11.02MB + Index: 5.08MB + Engine InnoDBwp9i_actionscheduler_claims Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_actionscheduler_groups Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_actionscheduler_logs Data: 5.02MB + Index: 5.03MB + Engine InnoDBwp9i_commentmeta Data: 0.02MB + Index: 0.03MB + Engine InnoDBwp9i_comments Data: 0.02MB + Index: 0.09MB + Engine InnoDBwp9i_gla_attribute_mapping_rules Data: 0.02MB + Index: 0.00MB + Engine InnoDBwp9i_gla_budget_recommendations Data: 0.22MB + Index: 0.14MB + Engine InnoDBwp9i_gla_merchant_issues Data: 0.02MB + Index: 0.00MB + Engine InnoDBwp9i_gla_shipping_rates Data: 0.02MB + Index: 0.03MB + Engine InnoDBwp9i_gla_shipping_times Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_jetpack_waf_blocklog Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_links Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_litespeed_img_optm Data: 0.17MB + Index: 0.13MB + Engine InnoDBwp9i_litespeed_img_optming Data: 0.02MB + Index: 0.05MB + Engine InnoDBwp9i_mailpoet_automation_run_logs Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_mailpoet_automation_runs Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_mailpoet_automation_triggers Data: 0.02MB + Index: 0.00MB + Engine InnoDBwp9i_mailpoet_automation_versions Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_mailpoet_automations Data: 0.02MB + Index: 0.00MB + Engine InnoDBwp9i_mailpoet_custom_fields Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_mailpoet_dynamic_segment_filters Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_mailpoet_feature_flags Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_mailpoet_forms Data: 0.02MB + Index: 0.00MB + Engine InnoDBwp9i_mailpoet_log Data: 0.02MB + Index: 0.00MB + Engine InnoDBwp9i_mailpoet_migrations Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_mailpoet_newsletter_links Data: 0.02MB + Index: 0.05MB + Engine InnoDBwp9i_mailpoet_newsletter_option Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_mailpoet_newsletter_option_fields Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_mailpoet_newsletter_posts Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_mailpoet_newsletter_segment Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_mailpoet_newsletter_templates Data: 2.52MB + Index: 0.00MB + Engine InnoDBwp9i_mailpoet_newsletters Data: 0.02MB + Index: 0.03MB + Engine InnoDBwp9i_mailpoet_scheduled_task_subscribers Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_mailpoet_scheduled_tasks Data: 1.52MB + Index: 0.52MB + Engine InnoDBwp9i_mailpoet_segments Data: 0.02MB + Index: 0.03MB + Engine InnoDBwp9i_mailpoet_sending_queues Data: 0.02MB + Index: 0.03MB + Engine InnoDBwp9i_mailpoet_settings Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_mailpoet_statistics_bounces Data: 0.02MB + Index: 0.00MB + Engine InnoDBwp9i_mailpoet_statistics_clicks Data: 0.02MB + Index: 0.05MB + Engine InnoDBwp9i_mailpoet_statistics_forms Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_mailpoet_statistics_newsletters Data: 0.02MB + Index: 0.03MB + Engine InnoDBwp9i_mailpoet_statistics_opens Data: 0.02MB + Index: 0.08MB + Engine InnoDBwp9i_mailpoet_statistics_unsubscribes Data: 0.02MB + Index: 0.05MB + Engine InnoDBwp9i_mailpoet_statistics_woocommerce_purchases Data: 0.02MB + Index: 0.06MB + Engine InnoDBwp9i_mailpoet_stats_notifications Data: 0.02MB + Index: 0.03MB + Engine InnoDBwp9i_mailpoet_subscriber_custom_field Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_mailpoet_subscriber_ips Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_mailpoet_subscriber_segment Data: 0.02MB + Index: 0.03MB + Engine InnoDBwp9i_mailpoet_subscriber_tag Data: 0.02MB + Index: 0.03MB + Engine InnoDBwp9i_mailpoet_subscribers Data: 0.02MB + Index: 0.13MB + Engine InnoDBwp9i_mailpoet_tags Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_mailpoet_user_agents Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_mailpoet_user_flags Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_mgmlp_folders Data: 0.02MB + Index: 0.00MB + Engine InnoDBwp9i_options Data: 6.06MB + Index: 0.16MB + Engine InnoDBwp9i_pe_reverse_steps Data: 0.02MB + Index: 0.00MB + Engine InnoDBwp9i_plty_etsy_connections Data: 0.02MB + Index: 0.00MB + Engine InnoDBwp9i_plty_etsy_logs Data: 0.02MB + Index: 0.00MB + Engine InnoDBwp9i_plty_etsy_options Data: 0.02MB + Index: 0.00MB + Engine InnoDBwp9i_plty_etsy_product_attributes Data: 0.02MB + Index: 0.00MB + Engine InnoDBwp9i_plty_etsy_products Data: 0.02MB + Index: 0.00MB + Engine InnoDBwp9i_plty_etsy_products_meta Data: 0.02MB + Index: 0.00MB + Engine InnoDBwp9i_plty_etsy_shops Data: 0.02MB + Index: 0.00MB + Engine InnoDBwp9i_plty_etsy_templates Data: 0.02MB + Index: 0.00MB + Engine InnoDBwp9i_plty_etsy_templates_meta Data: 0.02MB + Index: 0.00MB + Engine InnoDBwp9i_postmeta Data: 2.52MB + Index: 3.02MB + Engine InnoDBwp9i_posts Data: 4.52MB + Index: 0.25MB + Engine InnoDBwp9i_smush_dir_images Data: 0.02MB + Index: 0.03MB + Engine InnoDBwp9i_social_users Data: 0.02MB + Index: 0.03MB + Engine InnoDBwp9i_term_relationships Data: 0.19MB + Index: 0.11MB + Engine InnoDBwp9i_term_taxonomy Data: 0.05MB + Index: 0.03MB + Engine InnoDBwp9i_termmeta Data: 0.09MB + Index: 0.14MB + Engine InnoDBwp9i_terms Data: 0.05MB + Index: 0.03MB + Engine InnoDBwp9i_usermeta Data: 0.06MB + Index: 0.03MB + Engine InnoDBwp9i_users Data: 0.02MB + Index: 0.05MB + Engine InnoDBwp9i_wc_admin_note_actions Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_wc_admin_notes Data: 0.06MB + Index: 0.00MB + Engine InnoDBwp9i_wc_category_lookup Data: 0.02MB + Index: 0.00MB + Engine InnoDBwp9i_wc_customer_lookup Data: 0.02MB + Index: 0.03MB + Engine InnoDBwp9i_wc_download_log Data: 0.02MB + Index: 0.03MB + Engine InnoDBwp9i_wc_order_coupon_lookup Data: 0.02MB + Index: 0.03MB + Engine InnoDBwp9i_wc_order_product_lookup Data: 0.02MB + Index: 0.06MB + Engine InnoDBwp9i_wc_order_stats Data: 0.02MB + Index: 0.05MB + Engine InnoDBwp9i_wc_order_tax_lookup Data: 0.02MB + Index: 0.03MB + Engine InnoDBwp9i_wc_product_attributes_lookup Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_wc_product_download_directories Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_wc_product_meta_lookup Data: 0.06MB + Index: 0.09MB + Engine InnoDBwp9i_wc_rate_limits Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_wc_reserved_stock Data: 0.02MB + Index: 0.00MB + Engine InnoDBwp9i_wc_tax_rate_classes Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_wc_webhooks Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_wpfm_backup Data: 0.02MB + Index: 0.00MB + Engine InnoDBwp9i_wt_iew_action_history Data: 0.02MB + Index: 0.00MB + Engine InnoDBwp9i_wt_iew_mapping_template Data: 0.02MB + Index: 0.00MB + Engine InnoDBwp9i_wt_pf_action_history Data: 0.02MB + Index: 0.00MB + Engine InnoDBwp9i_wt_pf_cron Data: 0.02MB + Index: 0.00MB + Engine InnoDBwp9i_yith_wcwl Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp9i_yith_wcwl_lists Data: 0.02MB + Index: 0.03MB + Engine InnoDB

Post Type Countsacf-field 10acf-field-group 2attachment 280customize_changeset 1jb_store_css 10jp_img_sitemap 23jp_sitemap 23jp_sitemap_master 23mailpoet_page 1mgmlp_media_folder 13nav_menu_item 19page 22post 4product 221product_variation 237product-feed 1revision 59wp_global_styles 2wpautoterms_page 1wpcf7_contact_form 6

SecuritySecure connection (HTTPS):Hide errors from visitors

Active plugins (11)Akismet Anti-Spam by Automattic – 5.1Easy Auto SKU Generator for WooCommerce by Dan Zakirov – 1.1.2Facebook for WooCommerce by Facebook – 3.0.17Jetpack Boost by Automattic - Jetpack Site Speed team – 1.7.0Jetpack Protect by Automattic - Jetpack Security team – 1.3.0Jetpack by Automattic – 12.0TikTok by TikTok – 1.0.16USPS Simple Shipping for Woocommerce by dangoodman – 1.8.2WooCommerce Payments by Automattic – 5.7.0WooCommerce Shipping & Tax by WooCommerce – 2.2.4WooCommerce by Automattic – 7.5.1

Inactive plugins (12)Advanced Custom Fields by WP Engine – 6.1.3Bulk Product Sync for WooCommerce by N-Media – 7.0Bulk Product Sync with Google Sheets by N-Media – 6.11Buttons to Edit Next/Previous Post by Aftab Muni – 1.2Contact Form 7 by Takayuki Miyoshi – 5.7.5.1CTX Feed by WebAppick – 5.3.4Feed For TikTok Shop by AfterShip – 1.0.7Google Listings and Ads by WooCommerce – 2.4.2Pinterest for WooCommerce by WooCommerce – 1.2.17PlatyCorp Etsy Syncer by PlatyCorp – 6.1.1Site Kit by Google by Google – 1.96.0YITH WooCommerce Wishlist by YITH – 3.19.0

SettingsAPI enabled:–Force SSL:–CurrencyUSD ($)Currency positionleftThousand separator,Decimal separator.Number of decimals2Taxonomies: Product typesexternal (external), grouped (grouped), simple (simple), subscription (subscription), variable (variable), variable subscription (variable-subscription)Taxonomies: Product visibilityexclude-from-catalog (exclude-from-catalog), exclude-from-search (exclude-from-search), featured (featured), outofstock (outofstock), rated-1 (rated-1), rated-2 (rated-2), rated-3 (rated-3), rated-4 (rated-4), rated-5 (rated-5)Connected to WooCommerce.com:–Enforce Approved Product Download Directories:Order datastore:WC_Order_Data_Store_CPT

WooCommerce pagesShop base:#6 - /shop/Cart:#7 - /cart/Checkout:#8 - /checkout/My account:#9 - /my-account/Terms and conditions:#68 - /68-2/

ThemeName:Flatsome ChildVersion:3.0Author URL:Child theme:Parent theme name:FlatsomeParent theme version:3.16.8Parent theme author URL:https://uxthemes.comWooCommerce support:

TemplatesOverrides flatsome/woocommerce/archive-product.php,flatsome/woocommerce/cart/cart-empty.php,flatsome/woocommerce/cart/cart-shipping.php,flatsome/woocommerce/cart/cart.php,flatsome/woocommerce/checkout/form-checkout.php,flatsome/woocommerce/checkout/form-coupon.php,flatsome/woocommerce/checkout/terms.php,flatsome/woocommerce/checkout/thankyou.php,flatsome/woocommerce/content-product-cat.php,flatsome/woocommerce/content-product.php,flatsome/woocommerce/content-single-product.php,flatsome/woocommerce/content-widget-product.php,flatsome/woocommerce/global/breadcrumb.php,flatsome/woocommerce/global/quantity-input.php,flatsome/woocommerce/global/wrapper-end.php,flatsome/woocommerce/global/wrapper-start.php,flatsome/woocommerce/loop/loop-end.php,flatsome/woocommerce/loop/loop-start.php,flatsome/woocommerce/loop/pagination.php,flatsome/woocommerce/loop/rating.php,flatsome/woocommerce/loop/result-count.php,flatsome/woocommerce/loop/sale-flash.php,flatsome/woocommerce/myaccount/form-login.php,flatsome/woocommerce/myaccount/navigation.php,flatsome/woocommerce/notices/error.php,flatsome/woocommerce/notices/notice.php,flatsome/woocommerce/notices/success.php,flatsome/woocommerce/product-searchform.php,flatsome/woocommerce/single-product/photoswipe.php,flatsome/woocommerce/single-product/price.php,flatsome/woocommerce/single-product/product-image.php,flatsome/woocommerce/single-product/product-thumbnails.php,flatsome/woocommerce/single-product/rating.php,flatsome/woocommerce/single-product/related.php,flatsome/woocommerce/single-product/review.php,flatsome/woocommerce/single-product/sale-flash.php,flatsome/woocommerce/single-product/share.php,flatsome/woocommerce/single-product/short-description.php,flatsome/woocommerce/single-product/tabs/tabs.php,flatsome/woocommerce/single-product/title.php,flatsome/woocommerce/single-product/up-sells.php,flatsome/woocommerce/single-product-reviews.php,flatsome/woocommerce/single-product.php,flatsome/woocommerce/content-product_cat.php

Subscriptions WCS_DEBUG:  NoSubscriptions Mode:  LiveSubscriptions Live URL: https://thekandibazaar.com/wpSubscriptions-core Library Version: 5.5.0Subscription Statuses: –WooCommerce Account Connected:  No

Store Setup Country / State: United States (US) — Washington

Subscriptions by Payment Gateway 

Payment Gateway Support WooCommerce Payments: products,refunds,multiple_subscriptions,subscription_cancellation,subscription_payment_method_change_admin,subscription_payment_method_change_customer,subscription_payment_method_change,subscription_reactivation,subscription_suspension,subscriptions,gateway_scheduled_payments,tokenization,add_payment_method

AdminEnabled Features:activity-panels, analytics, coupons, customer-effort-score-tracks, import-products-task, experimental-fashion-sample-products, shipping-smart-defaults, shipping-setting-tour, homescreen, marketing, multichannel-marketing, mobile-app-banner, navigation, onboarding, onboarding-tasks, remote-inbox-notifications, remote-free-extensions, payment-gateway-suggestions, shipping-label-banner, subscriptions, store-alerts, transient-notices, woo-mobile-welcome, wc-pay-promotion, wc-pay-welcome-pageDisabled Features:minified-js, new-product-management-experience, product-variation-management, settingsDaily Cron: Next scheduled: 2023-04-06 21:39:33 +00:00Options:Notes:63Onboarding:completed

WooCommerce PaymentsVersion: 5.7.0Connected to WPCOM: YesBlog ID: 213187781Account ID: acct_1MLGpaCBVfPQloeG

Action SchedulerVersion:3.5.4Data store:ActionScheduler_DBStoreAction Status CountOldest Scheduled DateNewest Scheduled DateComplete 3,5762023-03-06 05:14:45 +00002023-04-06 05:00:29 +0000Failed 7,7842023-01-03 21:41:07 +00002023-04-06 04:58:09 +0000Pending 82023-04-06 05:58:08 +00002023-04-07 00:34:22 +0000

Status report informationGenerated at: 2023-04-06 05:12:03 +00:00

The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)

xue28 (woo-hc)
(@xue28)

3 years, 1 month ago

Hi @herasdog

Thanks for reaching out!

I understand that after syncing products to your Facebook shop, it is displayed as out-of-stock, correct?

This is quite odd that the stock quantity of your products were not synced to Facebook.

As a first step, please run a manual sync again by going to Marketing > Facebook > Product Sync. You can also follow this support documentation about Sync Products to Facebook

If this did not resolve the issue, try to run the debug tools one by one.

If still the issue persists, please provide the fatal error logs (if any) under WooCommerce > Status > Logs.

Thanks!

Thread Starter kandi bazaar
(@herasdog)

3 years, 1 month ago

I did everything you told me too. it still show no stock in my facebook shop

here is the begining of the log I didn’t paste the whole thing because it was just huge.

04-07-2023 @ 04:24:13 – Request
method: GET
uri: https://graph.facebook.com/v14.0/177138008442206?fields=name
user-agent: Facebook-for-WooCommerce/3.0.17 (WooCommerce/7.5.1; WordPress/6.2)
body:
duration: 0.16877s

04-07-2023 @ 04:24:13 – Response
code: 200
message: OK
body: {“name”:”My kandi Store”,”id”:”177138008442206″}

04-07-2023 @ 04:26:00 – Request
method: POST
uri: https://graph.facebook.com/v14.0/177138008442206/items_batch
user-agent: Facebook-for-WooCommerce/3.0.17 (WooCommerce/7.5.1; WordPress/6.2)
body: {“allow_upsert”:true,”requests”:[{“method”:”UPDATE”,”data”:{“title”:”Glow in Dark Skull Kandi Necklace-Glow White EDC-Goth Necklace”,”description”:”We have this gothic Kandi skull necklace ready to wear. I made the skull out of glow white pony beads and black trim. I used black and white interlink links, to make a chain for the necklace part.\nI will mail this skull Kandi necklace using first-class USPS.”,”image_link”:”https:\/\/thekandibazaar.com\/wp\/wp-content\/uploads\/2023\/03\/glowskullnecklace02.png”,”additional_image_link”:[“https:\/\/thekandibazaar.com\/wp\/wp-content\/uploads\/2023\/03\/glowskullnecklace01.png”],”link”:”https:\/\/thekandibazaar.com\/wp\/shop\/kandi-necklaces\/glow-in-dark-skull-kandi-necklace-glow-white-edc-goth-necklace\/”,”brand”:”The Kandi Bazaar”,”price”:”10.99 USD”,”availability”:”in stock”,”visibility”:”published”,”sale_price_effective_date”:””,”sale_price”:””,”google_product_category”:”188″,”item_group_id”:”33735_1047″,”condition”:”new”,”id”:”33735_1047″}},{“method”:”UPDATE”,”data”:{“title”:”Skull Kandi Necklace W\/Pink Bow Skulls- Handmade Beaded Necklace”,”description”:”Gothic Skull Kandi Necklace. I used black and white links to make the chain to go around your necklace. I used pony beads to make this skull and bones with a neon pink bow. \n \nif you need a different size or color just contact me we can work with you. \n \nthank you for looking.”,”image_link”:”https:\/\/thekandibazaar.com\/wp\/wp-content\/uploads\/2023\/03\/pinkbowskullnecklace-PhotoRoom.png”,”additional_image_link”:[“https:\/\/thekandibazaar.com\/wp\/wp-content\/uploads\/2023\/03\/pinkbowskullnec03-PhotoRoom.png”],”link”:”https:\/\/thekandibazaar.com\/wp\/shop\/kandi-necklaces\/epic-kandi-ufo-cuff-and-skull-necklace-w-pink-bow-skulls-edc-pony-beads-bracelet-5-beaded-skulls\/”,”brand”:”The Kandi Bazaar”,”price”:”13.99 USD”,”availability”:”in stock”,”visibility”:”published”,”sale_price_effective_date”:””,”sale_price”:””,”google_product_category”:”188″,”item_group_id”:”12785_1042″,”condition”:”new”,”id”:”12785_1042″}},{“method”:”UPDATE”,”data”:{“title”:”Kandi 3d Cuff W\/Handmade Beaded Black Fist-Support Each Other-Friendship Beaded Bracelet-EDC Bracelet Cuff”,”description”:”Hers a new kandi 3D kandi cuff with a mini pony beads in a form of a fist I support the BLM movement, because i know we all can do in support each other. We are just not here long enough for all this violence. I made this bracelet do you can\u00a0 can wear it on your wrist or I have more sizes available so you can wear it on your upper arm. \n \nI use pony beads and stretchy string. \n \nI will mail out in first class”,”image_link”:”https:\/\/thekandibazaar.com\/wp\/wp-content\/uploads\/2023\/03\/blm_fist_cuff_05.png”,”additional_image_link”:[“https:\/\/thekandibazaar.com\/wp\/wp-content\/uploads\/2023\/03\/blm_fist_cuff_04.png”,”https:\/\/thekandibazaar.com\/wp\/wp-content\/uploads\/2023\/03\/blm_fist_cuff_03.png”,”https:\/\/thekandibazaar.com\/wp\/wp-content\/uploads\/2023\/03\/blm_fist_cuff_02.png”,”https:\/\/thekandibazaar.com\/wp\/wp-content\/uploads\/2023\/03\/blm_fist_cuff_01.png”],”link”:”https:\/\/thekandibazaar.com\/wp\/shop\/kandi-3d-cuffs\/kandi-3d-cuff-w-mini-beaded-fist-blm-ready-to-ship-now-edc-kandi-bracelet-edm-2\/”,”brand”:”The Kandi Bazaar”,”price”:”14.99 USD”,”availability”:”in stock”,”visibility”:”published”,”sale_price_effective_date”:””,”sale_price”:””,”google_product_category”:”191″,”item_group_id”:”66512_1034″,”condition”:”new”,”id”:”66512_1034″}},{“method”:”UPDATE”,”data”:{“title”:”Kandi 3d Cuff-Black Bats Beads-Black\/White\/Glow White\/White- EDC Rave Bracelet”,”description”:”Black and white pony bead kandi cuff. This cool bracelet has Bats all around it.\u00a0 I used Black, white, clear, and glow white pony beads to make this kandi 3d cuff. The Goths our there will love this bracelet.”,”image_link”:”https:\/\/thekandibazaar.com\/wp\/wp-content\/uploads\/2022\/12\/1666563111376-1.png”,”additional_image_link”:[“https:\/\/thekandibazaar.com\/wp\/wp-content\/uploads\/2022\/12\/IMG_20221023_155620-1.png”,”https:\/\/thekandibazaar.com\/wp\/wp-content\/uploads\/2022\/12\/PhotoRoom-20221023_181044-1.png”,”https:\/\/thekandibazaar.com\/wp\/wp-content\/uploads\/2022\/12\/PhotoRoom-20221023_181157-1.png”],”link”:”https:\/\/thekandibazaar.com\/wp\/shop\/halloween-kandi-cuffs\/kandi-3d-cuff-black-bats-beads-black-white-glow-white-white-edc-rave-bracelet\/”,”brand”:”The Kandi Bazaar”,”price”:”15.99 USD”,”availability”:”in stock”,”visibility”:”published”,”sale_price_effective_date”:””,”sale_price”:””,”google_product_category”:”191″,”item_group_id”:”99973_557″,”condition”:”new”,”id”:”99973_557″}},{“method”:”UPDATE”,”data”:{“title”:”Kandi Shaker Cuff – Lime Green and Baby Blue Pony Beads – Light Blue Pacifiers Shake – EDM Kandi Rave Bracelet”,”description”:”If you like to make noise I have the bracelet for you.\u00a0 This beautiful kandi cuff bracelet is made using pony beads, and stretchy string.\u00a0 \u00a0I put light blue pacifiers around the kandi cuff and you shake it it makes a noise.\u00a0 So you can entertain yourself with this beautiful rave bracelet.”,”image_link”:”https:\/\/thekandibazaar.com\/wp\/wp-content\/uploads\/2022\/12\/PhotoRoom-20221023_191750-1.png”,”additional_image_link”:[“https:\/\/thekandibazaar.com\/wp\/wp-content\/uploads\/2022\/12\/IMG_20221023_184856-1.png”],”link”:”https:\/\/thekandibazaar.com\/wp\/shop\/kandi-3d-cuffs\/kandi-shaker-cuffs\/kandi-shaker-cuff-lime-green-and-baby-blue-pony-beads-light-blue-pacifiers-shake-edm-kandi-rave-bracelet\/”,”brand”:”The Kandi Bazaar”,”price”:”15.99 USD”,”availability”:”in stock”,”visibility”:”published”,”sale_price_effective_date”:””,”sale_price”:””,”google_product_category”:”191″,”item_group_id”:”37998_515″,”condition”:”new”,”id”:”37998_515″}},{“method”:”UPDATE”,”data”:{“title”:”Trans Flag Kandi Cuff-EDC Pony Beads Bracelet-Pride-Music Festival”,”description”:”The Trans flag is really beautiful with the

this is the end.

04-07-2023 @ 05:09:26 – Response
code: 200
message: OK
body: {“events_received”:1,”messages”:[],”fbtrace_id”:”A1ZVvQjMoBr70G6PAheNAVf”}

04-07-2023 @ 05:13:49 – Request
method: POST
uri: https://graph.facebook.com/v14.0/445972369517172/events
user-agent: Facebook-for-WooCommerce/3.0.17 (WooCommerce/7.5.1; WordPress/6.2)
body: {“data”:[{“action_source”:”website”,”event_time”:1680844429,”event_id”:”580006d0-b33c-41ca-8a38-dffde5c778d3″,”event_source_url”:”https:\/\/thekandibazaar.com\/wp\/wp\/product-category\/kandi-rotating-cuffs\/”,”custom_data”:{“content_name”:”Kandi Rotating Cuffs”,”content_category”:”Kandi Rotating Cuffs”,”content_ids”:”[\”83541_428\”,\”14876_1050\”,\”51461_1049\”,\”67472_1070\”,\”43967_1045\”,\”39611_1048\”]”,”content_type”:”product_group”,”contents”:[{“id”:”83541_428″,”quantity”:1},{“id”:”14876_1050″,”quantity”:1},{“id”:”51461_1049″,”quantity”:1},{“id”:”67472_1070″,”quantity”:1},{“id”:”43967_1045″,”quantity”:1},{“id”:”39611_1048″,”quantity”:1}]},”user_data”:{“client_ip_address”:”34.74.100.237″,”client_user_agent”:”ZoominfoBot (zoominfobot at zoominfo dot com)”,”fbc”:””,”fbp”:””},”event_name”:”ViewCategory”}],”partner_agent”:”woocommerce-7.5.1-3.0.17″}
duration: 0.15805s

04-07-2023 @ 05:13:49 – Response
code: 200
message: OK
body: {“events_received”:1,”messages”:[],”fbtrace_id”:”AK_jnWR27M3fRD_6heHlDd-“}

Igor H
(@ihereira)

3 years, 1 month ago

Hi,

Can you please check the edit product section, see if the product has a positive quantity,

Please also check if any of these possible reasons is affecting your product:

https://woocommerce.com/document/facebook-for-woocommerce/#sync-issues

Can you please check if switching your theme temporarily to Storefront, and disabling all plugins except WooCommerce and Facebook for WooCommerce make a difference? Please do it, and then you can switch back the theme to the original one, and the rest of the plugins one by one and checking again after each reactivation until you find the cause of the issue. More info in this documentation.

Let us know if there are any questions.

Thread Starter kandi bazaar
(@herasdog)

3 years, 1 month ago

I have done everything you suggested. I have three images I will upload to show you. i have activated the store front and right now I only have the facebook to woocommerce and woocommerce plugins.

I removed the connection and reconnected. I deleted all the items and readded them. i did everything I could think of..

Please this is the hot time of the year for my little business and i got a lot of buiness last year.. anyway

what is next.

naomi

Thread Starter kandi bazaar
(@herasdog)

3 years, 1 month ago

I gorgot to add the pictures.

Thread Starter kandi bazaar
(@herasdog)

3 years, 1 month ago

even when i added the inventory account to the variations it still shows out of stock. I don’t know if I mention that. most all my items have a size variation. thank you for your help.

Thread Starter kandi bazaar
(@herasdog)

3 years, 1 month ago

I found this about the pixel dont know if this has anything to do about it.

Saif
(@babylon1999)

3 years, 1 month ago

Hello @herasdog,

I believe you’re experiencing this bug: https://github.com/woocommerce/facebook-for-woocommerce/issues/1701

Generally speaking, to sync variation products, all variations need to have terms meaning no variation should be left to any variation as demonstrated here. Also, all variations need to have their own inventory at the variation level with “Manage Stock” enabled.

If you’ve done these changes recently, I suggest you manually delete all products and sync everything again.

Also, some users reported success from this workaround in the GitHub report above so I guess to give it a try.

Hope this helps!

Thread Starter kandi bazaar
(@herasdog)

3 years, 1 month ago

Last year I got my facebook account hacked, and I had to go through my state attorney general’s office to get it back, and I got it back sometime in sept. and I have been trying to get this facebook app of yours hooked up to facebook since that time. Now after all that time it is hooked up.. but the it still shows out of stock. I have done everything you told me to do at no avail.. so what a waste of time.. I see on the plugin page a lot of people are having the same problem so I just have no idea what to do…. i am going to try to install the pixel manually hoping that works.

I am just at a loss.

Igor H
(@ihereira)

3 years, 1 month ago

Hi,

i am going to try to install the pixel manually hoping that works.

Please keep us posted about that, please also note the issue is escalated to Meta for further investigation. I recommend subscribing to the issue thread so that you can receive updates about progress.

Thanks.

Thread Starter kandi bazaar
(@herasdog)

3 years, 1 month ago

I think i figured out why this is not working for out of stock so how to change inventory to quanity_to_sell_on_facebook. or mapp the inventory to that one.

here is info from facebook NOTE: The quantity_to_sell_on_facebook field is replacing the inventory field, which is being deprecated. should only be used if you use onsite checkout. While we will support the old field name for the near term, we recommend that you use the new name. See Supported Fields for Products – Advantage+ Catalog Ads & Commerce for more about this update.

Thread Starter kandi bazaar
(@herasdog)

3 years, 1 month ago

I am so sorry for all the trouble I gave you… I did not read everything through.. of course, there is no need to show the quantities available until the plugin allows it… and I hope you do this in the near future. The reason I like it is that it is easier and great for sales. If the customers do not have to go to another site to pay they would be more inclined to buy. but I am truly thank full for this plugin. Most of my frustration was because my Facebook account was hijacked (hacked) so they could use my ad account to send out ads for those fake websites. and believe me, it was a real mess. It’s been almost a year since to get things working. so again.. reading the directions all the way really helps.

Naomi

The kandi bazaar

Max – a11n
(@maxlfr)

3 years, 1 month ago

Hi @herasdog,

No problem! I’m glad the context in the GitHub issue provided more clarity, and I can see how using Checkout with Facebook would provide a smoother experience for your customers.

I’ll mark this thread as resolved now. If you have any further questions, please create a new thread.

Viewing 13 replies - 1 through 13 (of 13 total)

The topic ‘Products show out of stock on facebook and instagram’ is closed to new replies.