Support » Plugin: WooCommerce » Products Per Page

  • Resolved jules0797


    Hi, have an issue with products per page. I am using storefront (not pro version)and have set the products per page in the customiser so that it will show 15 products. However, it will only show 12 per page if you click through from the menu button. The thing is I also have categories on my home page and if you go in through the category option it will show the 15 per page. Why is this and what do I have to change to show the 15 per page from the menu button? Hope this makes sense!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support madeincosmos


    Automattic Happiness Engineer

    Hi @jules0797,

    I’m not 100% sure if I understand the problem correctly. Can you please send me a link to the page that only shows 12 products, and to another one that shows 15? Please also send a screenshot of WooCommerce > Product Catalog settings in Customizer. Here is an example of what we’re looking for:


    To capture and share the screenshot you can use



    Thanks for your help. This is the link to the snaggy image

    This is the link on my site if you go in through the product category image on the welcome page (shows 15 products):

    This is the link if you select the same category from the menu button (shows 12 products):

    Thankyou 🙂

    I guess it might be something to do with the shortcode I am using on my web page. This is the code [product_category category= [”mini-fridges”] which would determine what is linked to the menu button whereas the product category on my welcome page pulls straight from woocommerce product categories. Maybe?

    Hi, I done it. I changed the code to [product_category category=”mini-fridges” per_page=”15″ columns=”3″] and now it is correct. Explaining it to you made me think it through myself so thank you for that. If nothing else, hopefully this may help someone else out.

    Plugin Support madeincosmos


    Automattic Happiness Engineer

    Hi @jules0797,

    I’m glad to hear you sorted this out! Sometimes all it takes to solve a problem is to explain it to someone else – this process even has a funny name and its own website 🙂

    Anyway, I’ll mark this thread as resolved for now. If you have any more questions, feel free to start a new one.


    Hi, I am having the same issue but issue is on the MOBILE VERSION only showing 5 products in total in the Woocommerce pages ..

    Have no shortcodes in website.

    Would you prefer me to open a new TICKET ?


Viewing 6 replies - 1 through 6 (of 6 total)
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