Support » Plugin: Amazon Associates Link Builder » products not linking to Amazon

  • Everything was running smoothly and all my setup was correct. When products were added via posts and stuck to the front page they displayed current pricing and when clicked would redirect to the product on Amazon. when adding products i used “use Amazon plugin” for “Pricing & Product URL” . All was functioning but now products are not displaying prices and when clicked they no longer redirect me to Amazon and i can not figure out how to repair it. Any help would be appreciated.

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  • Plugin Author Amazon Associates Link Builder


    Dear @jay2560,

    Please update to latest plugin version first and if that doesn’t solve the issue, please answer the following to help us to debug the issue:

    1. Browser version on which you are facing the issue.
    2. Does the issue occur on all browsers or only a specific browser?
    3. PHP version (You can use plugins like display PHP version that display your PHP version on the WordPress dashboard)
    4. WordPress version
    5. PHP error logs
    6. List of plugins installed on your system
    7. Operating System version(OS version).
    8. Browser console log error generated at the time of the error. Steps to get the console logs:

    Open the Console window in Chrome using Ctrl + Shift + J (or Cmd + Opt + J on Mac) Follow this for reference.
    check the console log errors at the time of the issue
    Send us the screenshot of console log as it is by sharing them using any 3rd party image sharing tool.

    9. Web server version(apache/nginx)
    10. List of plugins installed on your system.

    I’m having the same issue. Not using an amazon plug-in, I’m grabbing the code provided on the amazon affiliate pages. It looks fine I’m saving it as a draft. I exit visual builder and all my products go away. The formatting is fine and links to other non-amazon products stick. Notice on the pages that I don’t have a lot of amazon links that everything stays. Help!

Viewing 2 replies - 1 through 2 (of 2 total)
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