Support » Plugin: OpenTickets Community Edition » Products not linked to event

  • Resolved joopwp

    (@joopwp)


    Hi there!

    Before I start I must admit that I am a real beginner on WP and don’t have any idea of the underlying technology…

    I just started selling our first event via opentickets. However, already sold tickets are not shown in the visitor report of opentickets. When I check Woocommerce order list, everything is fine, however, sold products are not linked to any event.
    I can manually correct this and link the orders to my event but still sold tickets are not shown in the report, thus # of tickets available remains at 100%.
    Plugins are all up-to-date.

    I would appreciate any help since the event date is getting closer 🙂

    Cheers
    Joop

    Plugins:
    WooCommerce v.3.5.7
    OpenTickets v2.10.0
    Classic Editor v.1.4
    Contact Form v.5.1.1
    UpdraftPlus v.1.16.11

    • This topic was modified 11 months, 3 weeks ago by joopwp.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • … just found out that manually added orders do show up in the opentickets reports. If that helps solving the issue?!

    Regards
    Joop

    Thread may be deleted. Just found out that I used the wrong link to selling the tickets and did not loop the guests via the events calender.
    So just a beginner’s mistake 😛

Viewing 2 replies - 1 through 2 (of 2 total)
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