Products not filtering

  • amanda1989

    (@amanda1989)


    6 years, 10 months ago

    I tried to respond to a previous thread but it was closed.

    I’m having problems with my products filtering, after I select a filter. I’m using Kadence theme – virtue.
    All my themes, plugins and wordpress are updated.

    What code or custom class do I need?

    Thanks for your help!

    https://kfmiami.com/shop/

    • This topic was modified 6 years, 10 months ago by amanda1989.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author YITHEMES

    (@yithemes)

    6 years, 10 months ago

    Hi,

    Please can you explain to me How I can replicate (step by step) the issue on your website ? Thanks

    I ha ve tried to visit the shop page but didn’t find any filters

    Have a nice day
    YITH

    feldmarv

    (@feldmarv)

    6 years, 9 months ago

    Hey there
    We also have the issue that all Ajax filters are not working for attributes. The price filter does work. How is it possible to fix it, we tried many hours.

    URI: https://www.xn--mbelulrich-ecb.ch/shop/
    Filter: Material and Grösse

    Thanks for your help!

    best regards
    Marvin

    Plugin Author YITHEMES

    (@yithemes)

    6 years, 9 months ago

    Hi,

    probably your theme change the standard layerred nav query. Please, try to add this code:

    add_filter( ‘yith_wcan_force_show_count’, ‘__return_true’ );

    at the end of functions.php file located in the main root of your theme udner wp-content/themes/<YOUR_THEME_FOLDER>

    Let me know if this solution works for you
    YITH

    marud

    (@marud)

    6 years, 9 months ago

    Hi @yithemes.
    I have a similar issue, I try to filter by the price range, but it doesn’t work (but filters like colour, brands..does work…)
    So, I’d realy appreciate your help, because I can’t find more info about it..

    feldmarv

    (@feldmarv)

    6 years, 9 months ago

    Hi @yithemes
    Thanks for the feedback. We tried to add add_filter( ‘yith_wcan_force_show_count’, ‘__return_true’ );. But the issue still exists.
    Is there any other thing we could try?
    Thanks in advance.

    Marvin

Viewing 5 replies - 1 through 5 (of 5 total)
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