Support » Plugin: WooCommerce » Products Menu missing in Control Panel

  • I’ve been tearing my hair out – on the left control panel admin menu, I see the menu for Woocommerce, but below it there is no Products menu.

    I cannot add products, and I can’t figure out why it’s not showing up. I’ve tried installing and reinstalling it. It says the Roots theme I’m using doesn’t support Woocommerce, but in the Woocommerce demo videos, the products panel loaded even before switching to a Woocommerce theme….

    Please help!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Here is screenshot of control panel:

    Roy Ho


    If you switch to another theme like 2012 default theme does it show up?

    It does.

    Error found: for some reason
    SOCIAL plugin (Broadcast newly published posts and pull in discussions using integrations with Twitter and Facebook. Brought to you by MailChimp.)

    hides the product menu and makes woocommerce incompatible.

    I have no no idea why Social would be using any calls by the name of “product” though. PHEW.. guess no social broadcasting then.

    Roy Ho


    Because the plugin is using a add menu page order number that is the same as woocommerce so it overrides it and thus removing the woocommerce page.

    I’ve isolated it a bit more,
    It’s not SOCIAL alone,

    but TWITTER TOOLS when activated hides the WOOCOMMERCE products menu.

    I tried searching for function add_menu_page or add_submenu_page in the files of twitter tools and woocommerce but didn’t find anything explicit that corresponded.. I’m missing something.

    I did find the admin hooks for TWITTER TOOLS though:

    // Admin Hooks
    		add_action('admin_init', array('AKTT', 'init_settings'), 0);
    		add_action('admin_init', array('AKTT', 'admin_controller'), 1);
    		add_action('admin_menu', array('AKTT', 'admin_menu'));
    		add_filter('plugin_action_links', array('AKTT', 'plugin_action_links'), 10, 2);
    		add_action('admin_enqueue_scripts', array('AKTT', 'admin_enqueue_scripts'));

    Roy Ho


    Best way to test is turn off all plugins except woocommerce and turn each one on one by one and re-test after each one to see which one is competing against woocommerce…

Viewing 6 replies - 1 through 6 (of 6 total)
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