Support » Plugin: Import any XML or CSV File to WordPress » Products lost all their categories

  • Resolved Kasper Rubin

    (@kasper-rubin)


    I have an unusual problem with updating products.

    I use WP all import in conjunction wit Icecat Data Grabber to import and update products from Icecat, by uploading a CSV file with EAN numbers. This works.

    But yesterday I tried uploading the same list (with no changes) to retrieve updated data and all of a sudden all categories were unhooked from their products!

    The categories and products are still there, but they are not connected anymore.

    What happened and how can I prevent this?

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