Hello @sfilippov!
Can you also share a screenshot of the issue via https://imgbb.com or https://snipboard.io?
For better assistance, please also share your WooCommerce error logs and System Status on this thread so we can take a look at your configuration and check the issue further:
System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).
### WordPress Environment ###
WordPress address (URL): https://glassberry.com.ua
Site address (URL): https://glassberry.com.ua
WC Version: 6.4.1
REST API Version: ✔ 6.4.1
WC Blocks Version: ✔ 7.5.0
Action Scheduler Version: ✔ 3.4.0
WC Admin Version: ✔ 3.3.2
Log Directory Writable: ✔
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 256 МБ
WP Debug Mode: –
WP Cron: ✔
Language: uk
External object cache: –
### Server Environment ###
Server Info: Apache/2.4.38 (Debian)
PHP Version: 8.0.10
PHP Post Max Size: 256 МБ
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.64.0
OpenSSL/1.1.1d
SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.29-MariaDB-0+deb10u1
Max Upload Size: 256 МБ
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
### Database ###
WC Database Version: 6.4.1
WC Database Prefix: wp_
Загальний розмір бази даних: 71.69MB
Розмір бази даних: 56.16MB
Розмір бази даних: 15.53MB
wp_woocommerce_sessions: На сайті виникла критична помилка. Будь ласка
перевірте вхідні повідомлення пошти адміністратора для подальших інструкцій.Дізнайтеся більше про усунення неполадок WordPress.
Помилка з типом E_ERROR виникла на рядку 564 файлу /var/www/filippov/data/www/glassberry.com.ua/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php. Повідомлення про помилку: Uncaught ValueError: Unknown format specifier ” ” in /var/www/filippov/data/www/glassberry.com.ua/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php:564
Stack trace:
#0 /var/www/filippov/data/www/glassberry.com.ua/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php(564): printf(‘\xD0\x94\xD0\xB0\xD0\xBD\xD1\x96: %1 $….’, ‘0.06’, ‘0.02’, ‘InnoDB’)
#1 /var/www/filippov/data/www/glassberry.com.ua/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(30): include_once(‘/var/www/filipp…’)
#2 /var/www/filippov/data/www/glassberry.com.ua/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status.php(43): WC_Admin_Status::status_report()
#3 /var/www/filippov/data/www/glassberry.com.ua/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(23): include_once(‘/var/www/filipp…’)
#4 /var/www/filippov/data/www/glassberry.com.ua/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-menus.php(294): WC_Admin_Status::output()
#5 /var/www/filippov/data/www/glassberry.com.ua/wp-includes/class-wp-hook.php(307): WC_Admin_Menus->status_page(”)
#6 /var/www/filippov/data/www/glassberry.com.ua/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
#7 /var/www/filippov/data/www/glassberry.com.ua/wp-includes/plugin.php(474): WP_Hook->do_action(Array)
#8 /var/www/filippov/data/www/glassberry.com.ua/wp-admin/admin.php(259): do_action(‘woocommerce_pag…’)
#9 {main}
thrown`
Hello,
Can you also share a screenshot of the backend page where products blocks are applied as well as the frontend URL of the page in question?
Hi @sfilippov
Thank you for the screenshots. OK, I understand you’ve added products using the Hand-Picked products blocks, is that correct? I’ve tried this on my test site and couldn’t replicate it.
Have you tried isolating this issue by deactivating all plugins except the WooCommerce and switching your theme to Storefront? If that resolves the issue, that means your site is having a theme/plugin conflict. You can re-enable plugins one-by-one until you find the one that’s causing the conflict.
Here is a more detailed explanation on how to do a conflict test: https://docs.woocommerce.com/document/how-to-test-for-conflicts/
Thank you very much! This action solved the problem. There was a conflict with the plugin Product Filter by WooBeWoo.
Great! Glad to know you found the culprit.
Product Filter by WooBeWoo’s support team is best positioned to assist with the issue.
If you have further questions please feel free to open a new topic.
Cheers.
