Plugin Support
RK a11n
(@riaanknoetze)
Do you have a URL to look at? Any chance you could send through the system status report as found under **WooCommerce > System Status**?
Dashboard > WooCommerce > Settings > Products tab > Display sub-page
then make sure “Shop Page Display” is set to “Show Products”.
You can add categories and tags later if you want them.
Riaan here is the system report:
### WordPress Environment ###
Home URL: http://dearchocolate.nl
Site URL: http://dearchocolate.nl
WC Version: 2.6.14
Log Directory Writable: ✔
WP Version: 4.7.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
### Server Environment ###
Server Info: Apache/2.2.16 (Debian)
PHP Version: 5.6.17-1~dotdeb+7.1
PHP Post Max Size: 32 MB
PHP Time Limit: 30
PHP Max Input Vars: 5000
cURL Version: 7.38.0
OpenSSL/1.0.1k
SUHOSIN Installed: –
MySQL Version: ❌ 5.5.38 - We recommend a minimum MySQL version of 5.6. See: WordPress Requirements
Max Upload Size: 32 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
### Database ###
WC Database Version: 2.6.14
:
woocommerce_sessions: ✔
woocommerce_api_keys: ✔
woocommerce_attribute_taxonomies: ✔
woocommerce_downloadable_product_permissions: ✔
woocommerce_order_items: ✔
woocommerce_order_itemmeta: ✔
woocommerce_tax_rates: ✔
woocommerce_tax_rate_locations: ✔
woocommerce_shipping_zones: ✔
woocommerce_shipping_zone_locations: ✔
woocommerce_shipping_zone_methods: ✔
woocommerce_payment_tokens: ✔
woocommerce_payment_tokenmeta: ✔
MaxMind GeoIP Database: ❌ The MaxMind GeoIP Database does not exist - Geolocation will not function. You can download and install it manually from http://dev.maxmind.com/geoip/legacy/geolite/ to the path: . Scroll down to \"Downloads\" and download the \"Binary / gzip\" file next to \"GeoLite Country\"
### Active Plugins (12) ###
Polylang: by Frédéric Demarle – 2.1.1
Akismet: by Automattic – 3.2
Contact Form 7: by Takayuki Miyoshi – 4.6.1
Custom Sidebars: by WPMU DEV – 2.1.2.0
Image Widget: by Modern Tribe
Inc. – 4.3
Options Framework: by Devin Price – 1.8.5
Reveal IDs: by Oliver Schlöbe – 1.5.1
Simple Backup: by MyWebsiteAdvisor – 2.7.11
WooCommerce PayPal Express Checkout Gateway: by Automattic – 1.1.2
WooCommerce: by WooThemes – 2.6.14
Yoast SEO: by Team Yoast – 4.3
XCloner: by Liuta Ovidiu – 3.1.5
### Settings ###
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
### API ###
API Enabled: ✔
### WC Pages ###
Shop Base: #350 - /en/shop/
Cart: #342 - /en/cart/
Checkout: #344 - /en/checkout/
My Account: #346 - /en/my-account/
### Taxonomies ###
Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
### Theme ###
Name: Photographer
Version: 2.1
Author URL: http://www.organicthemes.com
Child Theme: ❌ – If you're modifying WooCommerce on a parent theme you didn't build personally
then we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔
### Templates ###
Overrides: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
Overrides: –
Lorro when I select ”show products” it doesn’t show anything. When I select ”show categories and products” it shows the two categories I created and the products within that. I would rather have all the products on one page so it’s all visible at once and then have a side widget with the available categories and tags to narrow down the results.
I hope you see something in the system report so I know what to fix! Thanks for your help 🙂
I should deactivate all other plugins and switch to the default theme. Does it work now?
