Support » Theme: Storefront » products disappear if you go fullwidth

  • Resolved matin23

    (@alijan1)


    anyone knows why products not showing in home page if you go full width.

    if i select Template homepage everything’s there but when i switch to full wide products disappear.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Job a11n

    (@jobthomas)

    Automattic Happiness Engineer

    Hi @alijan1 – it’s really difficult to give an answer to that without seeing your site.

    Some questions:

    • How have you gone full-width?
    • Can you share the URL?
    • Do you have some screenshots?

    This may be a conflict with another plugin.

    The best way to determine if the issue is being caused by a plugin is to temporarily disable all plugins except for WooCommerce. If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you while you’re logged in to that session without affecting normal visitors to your site. Note that Health Check may not count Storefront as a default theme, so you can also use Twenty Seventeen as well.

    If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until you find the one causing the conflict.

    Thread Starter matin23

    (@alijan1)

    i have tried fullwith by saving Template as full width in home page. you can see in these screenshot also if u could tell me how to reduces this space please check my screenshots thank very much
    >> https://bit.ly/2OuU2VB

    https://bit.ly/2nAnRsk

    https://bit.ly/2MMIBZ2

    Job a11n

    (@jobthomas)

    Automattic Happiness Engineer

    Hey @alijan1 – I see you mention Woo Product Slider there. The questions you have are likely related to that plugin. Could you tell me where you found that one?

    Thread Starter matin23

    (@alijan1)

    the plugin is on WordPress url https://wordpress.org/plugins/woo-product-slider/

    i have deactivated the plugin few times and checked with or without the plugin i still have the issue

    Job a11n

    (@jobthomas)

    Automattic Happiness Engineer

    In that case, can you deactivate that plugin and share the URL with us so we can see the website. Screenshots give an overview but do not allow us to inspect all the code of it to help further. Thanks!

    Thread Starter matin23

    (@alijan1)

    problem solved thank you for your help

Viewing 6 replies - 1 through 6 (of 6 total)
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