Title: Products
Last modified: June 19, 2020

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# Products

 *  Resolved [richwalker](https://wordpress.org/support/users/richwalker/)
 * (@richwalker)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/products-17/)
 * Hi
 * The list of products in Analytics doesn’t show. All i get is grey place holders.
   Running the latest version of admin with the latest version of wordpress and 
   php7.3
 * Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/)
 * (@apmwebdev)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/products-17/#post-13020255)
 * Hi [@richwalker](https://wordpress.org/support/users/richwalker/). I’m sorry 
   you’re having trouble. I have some follow-up questions:
 * 1.Is it only the Products report that isn’t working? All other reports are working
   correctly?
 * 2. Is there anything unusual about your products? Do you have a lot of them? 
   Were they imported? Anything like that?
 * 3. Do you see any errors in your browser console when you try to view the Products
   report? You can see how to view your browser console [here](https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis).
 * 4. Do you have any errors listed in your fatal error logs that correspond to 
   when you tried to view the Products report? You can see those in WooCommerce 
   > Status > Logs in your dashboard. Note that the fatal error logs, if you have
   any, are in UTC time, not your site’s local time.
 *  [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/)
 * (@apmwebdev)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/products-17/#post-13055697)
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved.
   Feel free to start a new thread if you have any further questions!
 *  [beckyhowers](https://wordpress.org/support/users/beckyhowers/)
 * (@beckyhowers)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/products-17/#post-13065365)
 * I have the same problem as experienced by richwalker; the list of products is
   not displayed, instead it is just greyed boxes. The graphs appear to be working
   though. Same issue with products. Ive not looked at the other reports. No errors
   are presented and nothing in the fatal error log corresponding to this.
 * I note from other issues raised that this was a bug and that a new release was
   expected. I’m running wordpress 4.2.2. Is this the updated version?
 *  Thread Starter [richwalker](https://wordpress.org/support/users/richwalker/)
 * (@richwalker)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/products-17/#post-13065666)
 * Sorry Austin, the email notices have been going into junk.
 * 1. All the other report work fine.
 * 2. There is 172 products. I manually entered them.
 * 3. No error even with debug enabled
 * 4. No errors in the status log.
 * Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Products’ is closed to new replies.

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 * 4 replies
 * 3 participants
 * Last reply from: [richwalker](https://wordpress.org/support/users/richwalker/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/products-17/#post-13065666)
 * Status: resolved