Support » Plugin: Product Video Gallery for Woocommerce » Product Video URL option not shown after plugin installation

  • Resolved wellnesswithmanu

    (@wellnesswithmanu)


    “Product video url” option doesn’t show for my single product. The last option shown is “Get more options”. I was under the impression that inserting YouTube video is available with the free plugin version? Maybe it doesn’t work with Avada theme?

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    Hello @wellnesswithmanu ,
    Please click the Screen Options from top right on product edit page and checked Product Video Url option if is not checked.
    You can see Product Video Url section to add or edit a URL after checked Product Video Url option.

    Thank You.

    Thread Starter wellnesswithmanu

    (@wellnesswithmanu)

    Hi NikHil,

    Thank you for your quick response! Where would I find the Screen Options? I clicked on edit product, but don’t seem to find it. I don’t see the Product Video Url ANYWHERE in any of the left Products menu links.

    Thank you!

    Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    Hello @wellnesswithmanu,
    Here you can find the Screen Options.

    https://snipboard.io/NfXwBW.jpg

    Thread Starter wellnesswithmanu

    (@wellnesswithmanu)

    Found the Screen Options! However, it does not include a *Product Video Url* box.

    Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    Please enable our plugin first if not enabled.

    Thread Starter wellnesswithmanu

    (@wellnesswithmanu)

    Hi NikHil,

    My plugin was enabled, however, I disabled it and then re-enabled and voilà, the Product Video Url box magically appeared under Screen Options. BUT… there is still no Product Video Url option in my product data section where I would insert the YouTube link. Any suggestions?

    Thank you!

    Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    Hello @wellnesswithmanu,

    The Product Video Url checkbox is checked in Screen Options?

    Please checked Product Video Url option if is not checked.
    You can see Product Video Url section to add or edit a URL after checked Product Video Url option.

    Thank You.

    Thread Starter wellnesswithmanu

    (@wellnesswithmanu)

    Yes, Product Video Url check box <span style=”text-decoration: underline;”>is</span> checked, but I cannot add URL anywhere.

    Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    Hello,

    Can you please share the active plugin and theme list? So we can debug the confliction and compatibility.

    Please share the product edit page full screen shot if possible.

    Thank You.

    Thread Starter wellnesswithmanu

    (@wellnesswithmanu)

    Please see screenshots. Thank you! Manu

Viewing 10 replies - 1 through 10 (of 10 total)
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