Product Variations not showing on email for not logged users

Resolved fdelbene
(@fdelbene)

6 years, 10 months ago

When users are logged in and make an inquiry works fine, but when user are not logged in, I receive the email perfectly buy WITHOUT the product variations.

Please let me know hoy to solve this.

Thanks

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Dualcube
(@dualcube)

6 years, 10 months ago

@fdelbene Thanks for reaching WC Catalog Enquiry Support and sharing the site link. By default, our plugin sends product variation in the enquiry email.

But, to inspect the issue on your site, we were not able to access the link. Can you please check the link.

Thread Starter fdelbene
(@fdelbene)

6 years, 10 months ago

I´m sorry, the website is https://motores-electricos.com.ar/

let me know if there is anything else you need.

Thank you!

Thread Starter fdelbene
(@fdelbene)

6 years, 9 months ago

please help! still having this problem!

Thanks

Dualcube
(@dualcube)

6 years, 9 months ago

@fdelbene Can you please add our email address contact@wc-marketplace.com in the place of other emails, so that we can get a copy of the enquiry email like this: https://drive.google.com/a/dualcube.com/file/d/15nk11bXzRUWA4sYx9Mn42iMYnHCn531c/view?usp=drivesdk also and debug this issue further.

Please do let us know once the email has been added so that we can test the flow.

Thread Starter fdelbene
(@fdelbene)

6 years, 9 months ago

I just sent an Enquiry from the web with all the details. Please confirm you got it.

Thanks

Dualcube
(@dualcube)

6 years, 9 months ago

@fdelbene There is JS error in your site, see the screenshot : https://drive.google.com/a/dualcube.com/file/d/1X8wyXb83bQddeSeVbMVTnVXqS31WvNi2/view?usp=drivesdk, this might be causing this issue.

Please resolve this issue and then check the enquiry form again.

Thread Starter fdelbene
(@fdelbene)

6 years, 9 months ago

Thank you!!!

Viewing 7 replies - 1 through 7 (of 7 total)

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