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Product Variations are not added to cart, Cart shows empty. (6 posts)

  1. killersquirrel
    Member
    Posted 1 year ago #

    Site
    http://www.kromamakeup.com

    We are using woocommerce version 2.1.3

    Theme Albedo, from Graph Paper

    Our variation products are not being added to the cart. The cart page shows as empty. Simple products are working fine.

    Latest version of albedo is installed on the site.
    I have tried running the site on a different theme, but the problem still persists... may not be theme related??

    We really need to get this resolved ASAP. IF anyone has any input in this please advise, GREATLY appreciated!

    I am aware that a previous version of woocommerce had some issues with variations not being added to the cart, however we have tried running the site on TwentyTwelve theme and the issue remains.

    Thanks.

    https://wordpress.org/plugins/woocommerce/

  2. Roy Ho
    Member
    Posted 1 year ago #

    Check with your host to see if they have any server side caching such as varnish...etc.

  3. killersquirrel
    Member
    Posted 1 year ago #

    Thanks for the tip, We have hostmonster for our hosting.

    If my hosting has any server side caching, should they disable it?

  4. Roy Ho
    Member
    Posted 1 year ago #

  5. killersquirrel
    Member
    Posted 1 year ago #

    We have no cache plugins installed on the site. Should I ask my host proivder (hostmonster) if there any server side caching? and if so should they disable it?

  6. Roy Ho
    Member
    Posted 1 year ago #

    Have you tried deactivating all plugins except WC?

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