product variations and other options disappear after page load

  • Resolved Alex_Azov

    (@alex_azov)


    3 years, 7 months ago

    Hello.

    WooCommerce version 4.2.2.
    I have problem after update WP to 5.5.1.
    If variations and other options disappear after page load? And i can’t set virtual and downloaded product…
    What shall i do?

    screenshot:https://yadi.sk/i/kTGCoQ3EEQK_6Q

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Nancy

    (@nancythanki)

    3 years, 7 months ago

    Hi there,

    Thanks for reaching out about this. This is a known issue that was found, but it has been fixed:

    https://github.com/woocommerce/woocommerce/issues/27167

    Can you please update to the latest version of WooCommerce? Let us know if the issue persists after doing so. In that case, can you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.

    Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    Thread Starter Alex_Azov

    (@alex_azov)

    3 years, 7 months ago

    ok, thanks, i try to update WooCommerce…

    Nancy

    (@nancythanki)

    3 years, 7 months ago

    Sounds like a plan! Please let us know if you run into any other trouble after updating. Thanks.

    Plugin Support con

    (@conschneider)

    Engineer

    3 years, 7 months ago

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Kind regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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