Support » Plugin: WC Vendors Marketplace - The Multivendor Marketplace Solution for WooCommerce » Product Type & Short Description Missing From Vendor “add form”

  • Resolved rmcgraw1

    (@rmcgraw1)


    When a vendor adds a product they aren’t able to choose the type like “simple, variable, etc.” They also don’t have the option to put if the product is virtual or downloadable and then add their files.

    I also don’t have the short description option.

    I have these options when I add from the backend.

    What could I be doing wrong? I have double checked and I don’t have any of these “hidden” from the form settings.

    Please help!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jamie

    (@digitalchild)

    Hello,

    If you are referring to the product add/edit page within the WP-Admin then you will need to check the capabilities page in WC Vendors > Settings > Capabilities.

    The options you choose here is what is hidden from the vendor, not what is shown. For instance if you have simple and variable selected here, they will be hidden from the vendor.

    cheers,

    Jamie.

    rmcgraw1

    (@rmcgraw1)

    Hi,

    That’s my problem. I don’t have anything in those places you listed either and it still doesn’t show a choice for checking virtual or downloadable, no short description box, actually none of the product type tabs (attributes, etc.)

    I don’t know what else to try.

    rmcgraw1

    (@rmcgraw1)

    I also tried changing the product forms from standard to simple product to download/virtual and no matter what, my form remains the same on the vendor end.

    Plugin Author Jamie

    (@digitalchild)

    Hello,

    It sounds like you’re using our Pro product. Please submit a ticket on our website as we are unable to support our paid products on these forums.

    cheers,

    Jamie.

Viewing 4 replies - 1 through 4 (of 4 total)
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