Support » Plugin: WooCommerce » Product Type Dropdown Gone!

  • Resolved johnfontyn

    (@johnfontyn)


    What has happened to the PRODUCT TYPE dropdown? product data/general.

    I installed the latest update but it is still gone.

    What’s going on please?

    • This topic was modified 1 year, 2 months ago by johnfontyn.
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  • Plugin Support Luminus Alabi a11n

    (@luminus)

    Automattic Happiness Engineer

    Hi @johnfontyn,

    If you’ve recently updated WordPress to version 5.5 and you’re running the most recent version of WooCommerce (4.4.1) you should be all set unless there a plugin or theme that is causing a conflict.

    Here’s what you should look at doing:

    1. Install the Enable jQuery Migrate Helper plugin as some plugins are running into issues on account of the jquery-migrate file being dropped from WordPress 5.5
    2. Test to determine if a conflict with your theme or with another plugin is the cause;
       
      The best way to determine this is to:
    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each one, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Plugin Support mouli a11n

    (@mouli)

    It’s been a while since we heard from you, so I’m marking this thread resolved. Hopefully, you’ve been able to resolve this, but if you haven’t, please open up a new topic and we’ll be happy to help out.

Viewing 2 replies - 1 through 2 (of 2 total)
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