Support » Plugin: WooCommerce » Product stay in old category

  • Resolved chilisky

    (@chilisky)


    I have an overall category called “All” that I put all my product into. But when an item is sold I move it the “Sold” category.
    On the front of my site, I have “All” shown but the sold products also show even though I have moved them from the category “All”.
    Any suggestions?

    The page I need help with: [log in to see the link]

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  • Plugin Support Phil

    (@fullysupportedphil)

    Automattic Happiness Engineer

    First make sure that you not only added the product to the new category, but that you also removed it from the “All” category. Products can be in more than one category at a time.

    Also check to make sure that the “Sold” category is a parent category and not a a child category of “All”.

    Lastly, go to the WooCommerce > Status > Tools page. There clear all the transients for your site, as well as your site’s cache. Site caching may be done both by third-party plugins and/or by your hosting company.

    Thank you. It was the Sold category that was child to All. I had forgotten.

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