Product Spacing on Ipad Portrait Issue
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Hi,
I’ve not come across this before and can’t find any support topics matching but unfortunately on an iPad portrait screen for the shop on my site, columns 2 and 3 of the product archive seem to be stuck together.
I’ve tried removing all customisations to see if something is pushing the second column into the third but this doesn’t seem to be the case.
You can see a screenshot of what I mean here
Any advice here would be greatly appreciated.
Device: iPad Air
- This topic was modified 5 years, 5 months ago by ehlanafoley.
The page I need help with: [log in to see the link]
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System Status:
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### WordPress Environment ###Home URL: http://www.sashandveil.co.uk
Site URL: http://www.sashandveil.co.uk
WC Version: 3.5.1
Log Directory Writable: ✔
WP Version: 4.9.8
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_GB
External object cache: ✔### Server Environment ###
Server Info: Apache
PHP Version: 7.0.32 – We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 128 MB
PHP Time Limit: 60
PHP Max Input Vars: 2500
cURL Version: 7.19.7
NSS/3.27.1SUHOSIN Installed: –
MySQL Version: 5.5.5-10.1.35-MariaDB
Max Upload Size: 128 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔### Database ###
WC Database Version: 3.5.1
WC Database Prefix: wp_
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wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB### Post Type Counts ###
amn_mi-lite: 2
attachment: 549
custom_css: 4
customize_changeset: 331
et_pb_layout: 23
mc4wp-form: 1
nav_menu_item: 28
page: 29
post: 24
product: 94
product_variation: 396
revision: 291
shop_order: 56
shop_order_refund: 1
slide: 4
sln_attendant: 2
sln_service: 3
staticblocks: 1
testimonials: 7### Security ###
Secure connection (HTTPS): ❌
Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
Hide errors from visitors: ✔### Active Plugins (16) ###
ManageWP – Worker: by ManageWP – 4.6.3
AddToAny Share Buttons: by AddToAny – 1.7.32
Bloom: by Elegant Themes – 1.3.6
Coming Soon Page & Maintenance Mode by SeedProd: by SeedProd – 5.0.23
Duplicate Post: by Enrico Battocchi – 3.2.2
Easy WP SMTP: by wpecommerce
alexanderfoxc – 1.3.7Elegant Themes Support: by Elegant Themes – 1.3
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.3.0
Instagram Gallery: by Karan Singh – 1.6.3
My WordPress Login Logo: by Afsal Rahim – 2.2
SVG Support: by Benbodhi – 2.3.15
W3 Total Cache: by Frederick Townes – 0.9.7
WooCommerce – Store Exporter: by Visser Labs – 2.0.2 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.5.1
Yoast SEO: by Team Yoast – 9.1
YITH WooCommerce Wishlist: by YITH – 2.2.5### Settings ###
API Enabled: ✔
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)### WC Pages ###
Shop base: #1081 – /shop/
Basket: #1082 – /cart/
Checkout: #1083 – /checkout/
My account: #1084 – /my-account/
Terms and conditions: #3865 – /terms-conditions/### Theme ###
Name: Sash & Veil
Version: 11.11.11
Author URL: https://www.elegantthemes.com
Child Theme: ✔
Parent Theme Name: Divi
Parent Theme Version: 3.17.6
Parent Theme Author URL: http://www.elegantthemes.com
WooCommerce Support: ✔### Templates ###
Overrides: –
That looks like an issue with the theme’s styles. As you are using a commercial theme, consider approaching your theme vendor’s support service. They will probably want to fix it for all their customers.
I’m using Divi from Elegant themes…
Hey there,
Then your best bet would be to reach out to Elegant Themes’ support team – they’ll be able to point you in the right direction.
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