• Resolved exitoffroad

    (@exitoffroad)


    The field on the back end of a product, “Product Short Description” is not staying expanded/open even after saving the order to see it in. Any suggestions? It changed a few weeks back and we are running the latest update 7.1.0

    Thanks!!

Viewing 6 replies - 1 through 6 (of 6 total)
  • We’re having the same problem and I was about to post about it, too — it definitely is annoying to have to expand it every time we edit a product. I noticed it started happening after we updated to the latest version of WordPress a week or so ago. Maybe it’s a bug?

    Thread Starter exitoffroad

    (@exitoffroad)

    Good to know I’m not the only one. I think it’s either in the latest WordPress or Woocommerce major update.

    I felt the same way seeing your post. And also, it reverts to closed even when I preview the page and then immediately return to the edit page for further editing so I have to repeatedly reopen the tab as I’m working.

    Hi there @exitoffroad @glazergallery 👋

    Kindly note that a way to reverse that is described here.

    I trust that points you in the right direction, but if you have more questions, let us know. We’re happy to help.

    Thank you Pepe. That was interesting reading — clearly collapsing the short description was an unpopular change. I also am glad to see in that discussion that the changes are going to be reverted to having it open by default in version 7.2. I do have this comment, however, which I just added in the discussion you linked to:

    I have never understood why the layout of the Edit Page is reversed. It makes no intuitive sense. It also is an annoying quirk since the business owner I work for writes up the info for the product pages in Word documents that we copy-paste into those fields -- a list of the main features and a short intro paragraph into the Short Description, and then the details, if there are any (and sometimes there aren't) into the long description part. I've gotten used to scrolling down to paste the Short Description info in when I open an Edit Page, and then scrolling back up, and have never liked that I had to do that. Moreover, when opening the Edit Page if there is no long description, you're greeted with a blank box on opening it. So as long as we're questioning collapsing Short Description, I think putting it at the top is a change that's long overdue for a smoother workflow. And it would also help new users if part of the goal is making this more intuitive to use.

    Hi @glazergallery @exitoffroad

    In addition to this forum thread, I’d like to reiterate that this has been reported to Github already: https://github.com/woocommerce/woocommerce/issues/33537

    You are correct, that there was already a pull request to revert this change here: https://github.com/woocommerce/woocommerce/pull/34619

    I would suggest subscribing to the thread to keep posted for updates.

    Hope this helps!

Viewing 6 replies - 1 through 6 (of 6 total)
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