Support » Plugin: Trustbadge Reviews for WooCommerce » Product Reviews: how to deal with variations' SKU?

  • Resolved bluantinoo

    (@bluantinoo)


    Hello,
    I’m looking forward to implement product reviews but I have a foundamental question about product variations:

    each variation has a specific SKU, reviews for different variations will be aggregated on the same page of the product or not?

    As stated on integration instructions (http://www.trustedshops.eu/merchants/integration/product-reviews/) having a product SKU is mandatory, as (I assume) it is used by TS to get reviews and show them on the product page.

    On my shop I sell only food products, and I have only 1 variation for my products: the weight.

    Customers can buy 50gr, or 150gr, or 500gr of a product. Each weight represents a different variation, with a specific SKU, but they all are the very same product.

    Wich is the best approach in my case? Should I apply some WP filter or it is better having a manual integration instead of using this plugin?

    (I’m already in contact with TS commercial staff, but they can’t help me with WP plugin).

    I really hope you can support me, as I’m already paying for the product reviews service.

    thanks

    https://wordpress.org/plugins/woocommerce-trusted-shops/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi!

    I second blueantinoo’s request: how can I have unique product reviews for a product that comes in different weights?

    Thanks,
    Guido

    Plugin Author vendidero

    (@vendidero)

    Hi there,

    don’t worry – the plugin is always transferring the variable product SKU and not the variation data.

    @guido:
    You cannot have variation-wise reviews. Reviews are only collected for variable products at a whole.

    cheers

    Thread Starter bluantinoo

    (@bluantinoo)

    Hello vendidero, thanks for your answer, but maybe I was not clear enough. I was actually asking the plugin to collect reviews just for the “parent” product, ignoring variations.

    I had a look at plugin code, and I found that variations reviews are still not supported and that any product variation is trasformed to its parent before getting the SKU.

    Furthermore, if a parent product has no SKU, the plugin wisely uses post ID as unique code to collect the review.

    I felt free to evidentiate the plugin template code I’m speaking about in this screenshot: http://prnt.sc/bvn06t

    So, my problem is non-existent in this dev stage of the plugin. Lucky me!

    But, to avoid future problems I need to ask: do you plan adding support for variation reviews?

Viewing 3 replies - 1 through 3 (of 3 total)
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