Support » Plugin: PickPlugins Product Slider for WooCommerce » Product query rules not applying to carousel

  • Refine Graphics

    (@refine-graphics)


    Hi there,

    The plugin settings for product query by category are not working properly on this website. In the Query section, we have selected several categories and chosen the Term Relation “In”.

    On first carousel load, it appears to work properly, displaying products only in the selected categories. However, the next time the carousel loads, it’s displaying products in categories that are NOT selected (as well as ones that are).

    When we return to the settings, the proper categories are still selected. The settings are not changing, only the application of these settings appears to fail…

    Thanks in advance for your help.

    The page I need help with: [log in to see the link]

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  • Plugin Author PickPlugins

    (@pickplugins)

    Thanks for your post, could you please share a screenshot for your query product settings.

    Regards

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