• Hi all.

    We are using variable products, each variation with its own weight.

    When we add for example 5 of the same variation to cart and then checkout, the weight is not calculated as 5 x the specified variation weight. When we book a pickup request the weight is that of a single variation.

    Anything that I’m missing here?

    Kind Regards
    G

    UPDATE: I’ve tested this with a simple product of 7kg. I can add as many as I like to cart, yet the rate remains the same at +- R140 for my regional location. When I add a heavy weight to a specific product and add it to cart, I get a high shipping rate as expected.

    • This topic was modified 2 years, 1 month ago by dasherg.
    • This topic was modified 2 years, 1 month ago by dasherg. Reason: Additional information

    The page I need help with: [log in to see the link]

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  • Thread Starter dasherg

    (@dasherg)

    Update: I now get the desired result, by ticking “Always pack as single parcel” on all the parcels.

    Not sure if this is the correct method.

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