• Ammar Tello

    (@ammartello97)


    Hello,

    In the past, customers can zoom and view the product in the same page. But now when he try to zoom product image, it opens in a new tap.
    Do you get me?

    What is the solution to get back as it was?

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi @ammartello97,

    Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

    => Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

    => See if the problem persists. If the problem resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

    Looking forward to hearing from you soon.

    Thank you

    Thread Starter Ammar Tello

    (@ammartello97)

    Hello, Thank you for your response.
    I have deactivated all the plugin except WooCommerce and Additional Variation Images Gallery for WooCommerce, nothing has changed.

    Thread Starter Ammar Tello

    (@ammartello97)

    Any response ?

    Hi @ammartello97

    Is the problem still persists with the latest version of WooCommerce?

    Please let me know. Looking forward to hearing from you.

    Thanks

    Thread Starter Ammar Tello

    (@ammartello97)

    Hello,
    The problem solved in https://skinzat.com/home
    but it still exist in https://semiramisjo.com/
    any idea?

Viewing 5 replies - 1 through 5 (of 5 total)
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