Title: Product Performance missing data
Last modified: July 12, 2018

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# Product Performance missing data

 *  Resolved [jramed](https://wordpress.org/support/users/jramed/)
 * (@jramed)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/product-performance-missing-data/)
 * Hello.
 * I realized that I don’t have any information of conversions or product performance
   since some time ago on my GA. After I checked here at your support about possible
   issues 1) I’ve updated the plugin, 2) checked ‘gtag.js’, 3) acepted Privacy Policy,
   and 4) disable 3rd party plugins. Now I’ve started again to receive activity -
   not sales yet-, but on Product Performance I only can see the name of the product,
   not its variations. Also Product Revenue, Unique Purchases, Quantity, Avg. Price,
   Avg. QTY are all 0.
 * Last year 2017, using same plugin, I was able to see on Product Performance section
   on my GA the name of the products and their variations, also all numbers of their
   activities.
 * On this year, I can’t see nothing but the name of the product without variations
   and all numbers to 0, even if I did points described above.
 * Do I missed something? Do I need to do something more?
 * I keep using exactly the same child theme, as past year, no changes on that. 
   Has your plugin behavior changed regarding to use child themes or in another 
   area? ¿It’s all of that now a premium feature?
 * Thank you.
    Jra

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Conversios](https://wordpress.org/support/users/tatvic/)
 * (@tatvic)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/product-performance-missing-data/#post-10489811)
 * Hi Jra,
 * Thank you for writing to us!
 * We haven’t changed anything with the child theme. The free version doesn’t support
   the child/custom theme & product variation from the beginning & as we have mentioned
   in the [description](https://wordpress.org/plugins/enhanced-e-commerce-for-woocommerce-store/)&
   [FAQs](https://wordpress.org/plugins/enhanced-e-commerce-for-woocommerce-store/#faq),
   we are not providing support for that.
 * For the product variation name, now we are taking only parent name of the product
   because it affects the Product performance report (we are not sending Product
   variation separately in the free version from the beginning. It’s a feature of
   the [premium version](https://codecanyon.net/item/actionable-google-analytics-for-woocommerce/9899552?ref=tatvic)
   only).
 * For More information, you can contact us directly at **analytics2(at)tatvic(dot)
   com**.
 * Thanks & Regards,
 *  Thread Starter [jramed](https://wordpress.org/support/users/jramed/)
 * (@jramed)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/product-performance-missing-data/#post-10520940)
 * Hello.
    Thank you for your answer. That explains all. Best regards, Jra

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Product Performance missing data’ is closed to new replies.

 * ![](https://ps.w.org/enhanced-e-commerce-for-woocommerce-store/assets/icon-256x256.
   gif?rev=2708061)
 * [Conversios: Google Analytics (GA4), Google Ads, Conversion and Analytics Tracking for Multi-Channels](https://wordpress.org/plugins/enhanced-e-commerce-for-woocommerce-store/)
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 * 2 replies
 * 2 participants
 * Last reply from: [jramed](https://wordpress.org/support/users/jramed/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/product-performance-missing-data/#post-10520940)
 * Status: resolved