Product Page Tabs in Shop Menu Not Working

  • elasab62

    (@elasab62)


    3 years, 7 months ago

    Hi Support,

    I am currently using ColorMag 2.0.0.3 on WordPress 5.5.1. Right now, I am having this problem under my Shop menu, all products page tab does not go to the following pages be it page 2, 3, 4 …. it will only remain on page 1.

    Can you kindly help me to rectify this problem. Thank you in advance.

    Regards
    Elaine

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Nidwija – ThemeGrill Support

    (@nidwija)

    3 years, 7 months ago

    Hi @elasab62
    Upon inspection, it seems like one of your plugins is causing an error. You can try disabling all the plugins and check if that solves the issue. Then you can enable them one by one to locate the one causing the error and let me know. 🙂
    Hope this helps!
    Regards

    Thread Starter elasab62

    (@elasab62)

    3 years, 7 months ago

    Hi Nidwija,

    I have tried disabling all the plugins and enabling them again but the page tab is still on the 1st page. Could it be the new version of WordPress affecting it?

    Regards.
    elasab62

    Nidwija – ThemeGrill Support

    (@nidwija)

    3 years, 7 months ago

    Hi @elasab62

    While inspecting your site, it seems that the plugin ‘AffiEmbed’ is causing a js error so could you try disabling it and then clearing your browser’s cache and then reload the site. Let me know if that fixes the issue or if you still persist with the issue! 🙂

    Regards,
    ThemeGrill

    Thread Starter elasab62

    (@elasab62)

    3 years, 7 months ago

    Hi Nidwija,

    After disabling the plugin “AffiEmbed” all products disappeared so there is no way to test out the page tabs. However, when I enable it again the products appeared but when I went into the page of the products to edit, all the page tabs were working.

    Don’t know why when you go back to the shop section of each of the products, its not working.

    Regards
    @elasab62

Viewing 4 replies - 1 through 4 (of 4 total)
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