Support » Plugin: WooCommerce » Product Page showing Description, additional information & Reviews as links

  • alex

    (@stroombox)



    Hi everyone,
    Ive been trying to figure out how to fix this without deleting this product and creating a new one (I know it will fix this issue) because i dont want to lose all of the reviews on this product.
    On the section where you can choose “Description” “additional information” “reviews” used to show up nicely but now they are just showing up as links. Does anyone know how to fix this and get it back the way it was?

    Pictures are here:

    (NO GOOD) muviboxes.com/media/ng.png
    (HOW IT SHOULD LOOK) muviboxes.com/media/g.png

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi,
    The default behaviour is what you want (g.png). It looks like you have introduced something,(maybe another plugin ) that is causing this. Can you try disabling other plugins and check?

    alex

    (@stroombox)

    I have tried to disable but nothing happens. Also on my other products it looks fine, but this 1 product page is giving me the problems and it’s the most important one of course.

    Plugin Support RK

    (@riaanknoetze)

    The HTML markup for those products are different.

    Have a look at the following screenshots:

    In the one that’s working, the tabs is a child of the div.product parent element, where as with the other one it isn’t.

    The reason that’s important is because your CSS is configured to show up “correctly” only when it’s a child of that div.

    alex

    (@stroombox)

    Thanks for the reply. Is there a solution to fix that? I’m not great with code but am pretty technical all around. Thanks

    alex

    (@stroombox)

    OK i got it figured out. I had to move a section of PHP code that was after the .summary to before that section. So i went into the single-product template and moved the code and put it in the child theme. Now my question becomes how would this happen on its own if i dont change code at all? and also if all the single product pages take all the information from this 1 template file, why were all the product pages working fine except this 1 particular product page?

    thanks again

Viewing 5 replies - 1 through 5 (of 5 total)
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