Product Page Corrupted

Hello,

thank you for reaching out to us, we are here to help.
Can you please let us know what you are experiencing? What is the error you are seeing? Have you tried to revert back to version 1.8.0 and did that help?

If you can provide additional details, like the system report, logs and screenshots, that could help us identify the issue. If you don’t feel comfortable sharing those details on a public forum, please open a ticket with our service desk. You can find the instruction for this here: https://paypal.inpsyde.com/docs/request-support/
(please add the URL of this thread in the ticket as well)

Kind regards,
Joost

Hello @admws

there is an issue known regarding the Avada theme that we have looked into. However, our developers concluded that this issue being caused by Avada and not our plugin.

Let me give you some details on their findings:
The problem comes from file at wp-content/plugins/fusion-builder/shortcodes/components/woo-cart.php → line 457 when they are trying to call our button_renderer hook

do_action( ‘awb_after_woo_add_to_cart_content’ );
and a little above is the add_action

// Change action for the WooCommerce Paypal Payments plugin.
if ( class_exists( ‘WooCommerce\PayPalCommerce\Button\Assets\SmartButton’ ) ) {
add_action( ‘awb_after_woo_add_to_cart_content’, [ ‘WooCommerce\PayPalCommerce\Button\Assets\SmartButton’, ‘button_renderer’ ] );
}

We are seeing that Avada is overriding the product page template and then trying to call our buttons by themselves and doing it incorrectly which leads to the error. This is something that Avada needs to address and we cannot be resolved.

Please reach out to Avada as we have also done from our side.

@ttouma can you confirm that you are also using Avada? Or is this unrelated to your issue?

Kind regards,
Joost