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[resolved] Product page blank (5 posts)

  1. jriddles
    Member
    Posted 1 year ago #

    Everything was working fine, but in the last couple days, when I click on a product to go to that product page, it's completely blank minus the page title. I haven't changed anything.

    I tested this by adding a new product and that new product is also blank.

    http://www.savorstx.com/product/4-oz-tamarind-balls

    That's a link to the product. When you click on other products, they are fine.

    Today is the official launch of my business and this item is a top seller. Please help.

    Thanks.

    https://wordpress.org/plugins/woocommerce/

  2. CharlyIBC
    Member
    Posted 1 year ago #

    Did you upgrade WooCommerce in the last couple of days? I vaguely remember someone else upgrade WC and had an issue similar to this. Prolly best to submit a ticket to Woo and see what they can do for you. Perhaps in the mean time someone who's fix this issue will reply. Good Luck!

  3. jriddles
    Member
    Posted 1 year ago #

    No I haven't. How do you submit a ticket?

  4. jriddles
    Member
    Posted 1 year ago #

    I just checked and now everything but the image is showing on the product page? What could cause this sort of thing? I can't have this happen.

  5. CharlyIBC
    Member
    Posted 1 year ago #

    I know it's hard, but the best thing to do is not panic. :)

    I just went to your link and I see everything I think you want there. Perhaps you forgot to refresh the page to show your changes?

    If you ever want to submit a ticket, sign in to WooThemes, then in the top menu click on submit a ticket.

  6. jriddles
    Member
    Posted 1 year ago #

    My friend helped me fix it. He removed the picture and added a new one. It seems like the issue was surrounding the image.

    Thanks!

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