Support » Plugin: WooCommerce » Product not showing under sub category

  • Resolved Melotheme

    (@melotheme)


    Hi,

    I searched google, in this support forum and in many blogs but didn’t find the solutions.

    Actually, In my whole life I didnt face this kind of issues on Woocommerce.

    Everything seems working perfectly, but only product is not showing under sub category.

    Lets say, “Apple” is my parent category, “Mango” is my sub category of “Apple”. And lastly I added another sub category of “Mango”, which is “Pineapple”.

    Now, here is my issues: Product showing under Apple and Mango but not showing under Pineapple.

    It will be really a great help if anyone can suggest me a solutions.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support ryanr14

    (@ryanr14)

    Hi @melotheme,

    Hmm, that’s odd indeed. Had the Pineapple category been recently created and to be certain the product is in the Apple > Mango > Pineapple product category?

    From here it might be helpful to see your system status.

    You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    Plugin Support ryanr14

    (@ryanr14)

    Also, do you have a product URL where we can see the categories said product is in? Thanks!

    Plugin Support Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Howdy!

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.