• Resolved foodreach

    (@foodreach)


    When using a mail message such as “Hello {subscriber_name}, Thanks for your patience. {product_name} is now back in stock!”, when the product name is generated on the actual email, it is always followed by the product ID number.

    For example, the email will say “Aylmer – Cream of Chicken Soup (#10004911) is now back in stock!”

    Is there a way to remove the ID number, so only the product title appears?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello there,

    Good Day!!

    We’re here to assist you.

    To remove the product ID number from the email and show only the product name, we recommend using the {only_product_name} shortcode. This will ensure that the email only displays the product title, without the ID number.

    To make this change, please follow these steps: Navigate to : Admin Dashboard -> Instock Notifier -> Settings -> Success Subscription Mail Subject/Instock Mail Subject -> Change the placeholder {product_name} to {only_product_name}.

      Once this update is made, the email will display the product name without the ID number.

      Thanks.

      Thread Starter foodreach

      (@foodreach)

      Thank you! Much appreciated

      Hello there,

      You’re very welcome! We’re glad we could assist you.

      If you feel our support / plugin is helpful, please rate our plugin on WordPress. We really appreciate your time and your valuable review.

      https://wordpress.org/support/plugin/back-in-stock-notifier-for-woocommerce/reviews/#new-post

      For any further assistance, please feel free to reach out to us.

      Have a cheerful day!!

      Thanks.

    Viewing 3 replies - 1 through 3 (of 3 total)

    The topic ‘Product name without ID#’ is closed to new replies.