Product Importer doesn’t work

  • Resolved tsvetko.krastev

    (@tsvetkokrastev)


    3 years, 9 months ago

    Hey guys! 🙂 I have an online store with 450 products. Currently is built with VirtueMart. I’m developing a new store on WooCommerce and I want to migrate my products. Currently my WooCommerce is still on localhost. I have a CSV with all my products and I’m trying to import my products using the Product Importer. I imported them just fine and right after the import I saw that I’ve exported some wrong columns. So I deleted all my products and made a new CSV, but the importer stopped working.. 🙁 I select my CSV file and when I click on Continue to get to the mapping step, the page is just refreshing and I can’t continue to the mapping step.. Tried uploading the CSV file and just writing the path to it, but the same problem occurs.. It worked just fine, imported everything just fine and like 30 minutes later it’s not working anymore.. What could be the reason and how to fix it? Thanks in advance! 🙂

    EDIT: After some testing, the problem seems to be from products information. If I have in my CSV only the SKU, the image, the price and the product name the importer is working. But if I add the product description it’s not working.. Why is that?

    • This topic was modified 3 years, 9 months ago by tsvetko.krastev. Reason: Added additional info the problem
Viewing 9 replies - 1 through 9 (of 9 total)
  • seank123

    (@seank123)

    3 years, 9 months ago

    Can we see a sample of some of the products that are failing? Without looking at the CSV file it’s very difficult to know what the issue might be!

    Thread Starter tsvetko.krastev

    (@tsvetkokrastev)

    3 years, 9 months ago

    Hi, to update this. I think that the main problem was that I was importing all the 450 products with all their info. If I import only a part of all it works fine. Only have to figure out how to import as variable products and multiple images per product. 🙂

    seank123

    (@seank123)

    3 years, 9 months ago

    Variables are pretty easy to import once you get the colums right! Here’s the sample data from Woo:

    [ SNIP! ]

    The important columns are Parent and the Attributes ones at the end!

    • This reply was modified 3 years, 9 months ago by Jan Dembowski.
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    3 years, 9 months ago

    @seank123 Please do not post large code or responses like that here, it doesn’t work after ~10 lines or so.

    If you need share that data please use https://gist.github.com/ or https://pastebin.com/ instead and post the link to that paste.

    Thread Starter tsvetko.krastev

    (@tsvetkokrastev)

    3 years, 9 months ago

    Yeah, found a tutorial on the WooCommerce site and it worked. And the problem with all my other products is basically the description field. Since there is HTML in it and using the export options of VirtueMart it exports it in HTML, but when you try to import products with HTML in them it’s not working.. :-/

    seank123

    (@seank123)

    3 years, 9 months ago

    @jdembowski my apologies – didn’t realise there was that much!

    seank123

    (@seank123)

    3 years, 9 months ago

    @tsvetkokrastev glad you sorted it! Once you get the CSV formatting right it’s a very useful feature!

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    3 years, 9 months ago

    It hit the spam queue and frankly, hurt my eyes. 😉

    Using a GIST or pastebin.com link is best and if you have an account on those sites you can delete the paste when you feel it’s no longer needed. I mention that because people occasionally do ask for old posts/replies to be edited and the answer is almost always “No”.

    Plugin Support Tseten a11n

    (@tibetanitech)

    3 years, 8 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 9 replies - 1 through 9 (of 9 total)
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