Product import from “ALD” to woocomercce does not work

biblethump
(@biblethump)

1 year, 9 months ago

Hello!
After the new update, the “import now” and “import all” buttons in the import list do not work. No message is displayed and there is no response. I have updated wordpress and all plugins.

The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

kimvt1991
(@kimvt1991)

1 year, 9 months ago

Hello,
This issue is usually caused by javascript conflict.
Is there any red error in the browser console?

Thread Starter biblethump
(@biblethump)

1 year, 9 months ago

Yes, there are 3 red errors. But on another account on which there is an earlier update “ALD” import works.

kimvt1991
(@kimvt1991)

1 year, 9 months ago

Please capture a screenshot of those errors.
If you think the problem is caused by the latest version, please download version 1.0.17 from https://wordpress.org/plugins/woo-alidropship/advanced/ and let me know if the issue occurs.
Thread Starter biblethump
(@biblethump)

1 year, 9 months ago
Unfortunately, the problem still exists.
Here is a screen shot of my console let me know if this is what you meant.
https://files.fm/f/765xps6ba
- This reply was modified 1 year, 9 months ago by biblethump.
kimvt1991
(@kimvt1991)

1 year, 9 months ago

So the issue is not related to the latest version.
Version 1.0.17 was published on 2022.07.22 so if you have only experienced the issue recently, it must be related to changes from other modules of your site.
Please share a screenshot of the errors in the browser console when you click the Import button.

Thread Starter biblethump
(@biblethump)

1 year, 9 months ago

Here is a screenshot
https://files.fm/f/py8xk3ydy

kimvt1991
(@kimvt1991)

1 year, 9 months ago

The conflict is with this file https://snipboard.io/VimzXG.jpg
Please right click on that dropdown.js file, copy link address and send it here. Or if you know which plugin does the file belong to, let me know the plugin name.

Thread Starter biblethump
(@biblethump)

1 year, 9 months ago

I don’t have a choice like copy link adress
only copy file name
dropdown.js

kimvt1991
(@kimvt1991)

1 year, 9 months ago

Please left click on it to see where it leads to.

Viewing 9 replies - 1 through 9 (of 9 total)

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