Viewing 5 replies - 1 through 5 (of 5 total)
  • Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    Hey Linda,

    I sent a reply to you for this just a few minutes ago in your ticket 🙂

    In case somebody else has this problem though, it seems that the Responsive Pro theme is causing the problem.

    Thread Starter sailorcull

    (@sailorcull)

    Thank you for your reply, Caleb! I have contacted them for the latest version.

    The WooCommerce cart is not working now either I noticed and no one can order.

    when I click add to cart nothing happens except this message:

    “Please choose product options…” (even tho I have) and nothing gets added to the cart, but I also cannot view the cart. There is no reference to a cart.

    So I assume this is not a theme issue..

    I have a notice to upgrade to the latest version of WooCommerce and the Authorize.net but need to know what I should do for this to happen smoothly. This site is for a client who is quite busy with sales. Things are really messed up right now and I don’t want to really blow it any further than I have by just simply…. upgrading.

    So the steps to take are 1.upgrade WP, 2.upgrade theme, 3 Upgrade WC and AuTHnet. Right?

    I’m so tempted to just revert back to that previous WP version I was using and forget this nightmare!

    Thanks.

    Linda

    Plugin Author Mike Jolley (a11n)

    (@mikejolley)

    This will still be related to your theme – see https://wordpress.org/support/topic/wp-45-javascript-errors-please-choose-product-options-etc?replies=1

    The new WP version has an updated version of Jquery which some themes are not compatible with.

    Thread Starter sailorcull

    (@sailorcull)

    Thank you Mike for your help. I am about to update my theme (Responsive Pro) to the new version that is compatible with the latest WordPress. Will it do any harm or change to my WooCommerce cart/plugin?

    Thanks

    Linda

    Thread Starter sailorcull

    (@sailorcull)

    I just went ahead and updated the theme and all is fine now.

Viewing 5 replies - 1 through 5 (of 5 total)
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