Support » Plugin: WooCommerce Product Video Gallery » Product images and thumbnails are displayed twice

  • After the plugin has been activated, all product images and thumbnails are displayed twice next to each other. I use the WP Astra Template.

    Does anyone have similar problems?

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    Apologies..
    please share your url so i’ve investigate in what actually happens in your site.

    Thanks, but it’s a productive Shop. I quickly deactivated your plugin …

    Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    you have any development site?
    so if you have development site please setup this plugin into it and send me url of it.

    Hello. I have the same problem. After the plugin has been activated, all product images and thumbnails are displayed twice next to each other. And the youtube video doesn’t work. I have GeneratePress.

    This is the URL:
    https://escosmetica.es/producto/hyaluron-urea-skinident/
    https://escosmetica.es/producto/concentre-minceur-express-j14/

    Thank you in advance!

    Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    @carlosmgarcia
    make sure you have use latest updated plugin.
    Because I don’t see the correct structure of html.
    please turn on wp-debug in wp-config.php so i will check it.

    Hello. I have the latest update.
    I think that I have already turned on wp-debug correctly.
    Thank you

    Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    Please contact support @ technosoftwebs . com and send me admin user credentials to your wp install I need to see this issue on your site. For me the plugin is working and I believe its a conflict specific to your setup.

    I have the same problem with WP Astra? This is surely a conflict with another plugin. I also use https://de.wordpress.org/plugins/woo-product-variation-gallery/.

    Maybe the problem is caused by it.

    carlosmgarcia

    (@carlosmgarcia)

    I think that the problem is with the plugin Elementor Pro. I am using an Elementor Template for the product page and it doesn’t work fine with your plugin.
    I wish you can solve this problem because I would like to use your plugin.
    Thank you!!

    Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    @carlosmgarcia
    our plugin is working well with the Elementor.
    actually problem is on your site.
    some plugins are conflict with our plugin.
    currently our plugin disabled in your site but i will check on product page.
    when you click on image then two lightbox are open at same time.
    i think this is a reason for our plugin conflict because our plugin are use lightbox script.

    Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    @mapdi
    I’ve test our plugin with Variation Images Gallery for WooCommerce this plugin in my development site and i’ve found my plugin work perfect. but Variation Images Gallery for WooCommerce this plugin adding extra images so if you no need this plugin please disable it.
    and some of Variation Images Gallery for WooCommerce plugin features already provide my plugin.

    Thanks!

    same issue here, i immediately disabled the plugin

    flatsome theme lightbox is being used

    Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    @xkitme
    our plugin is working well with flatsome theme.
    i’ve testing our plugin with this flatsome theme in our development site.
    For me the plugin is working and I believe its a conflict specific to your setup.

    @nikhilgadhiya

    Thanks for your efforts, but your plugin still does not work for me.

    fyi

    Your Plugin is not working with the following Plugin activated:
    https://de.wordpress.org/plugins/woo-product-variation-gallery/

Viewing 15 replies - 1 through 15 (of 15 total)
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