product image – change

  • Resolved softcar

    (@softcar)


    6 years ago

    theme: Yokko
    ver Woocommerce 3.3.4
    WP Version 4.9.4

    Hello,
    I have problem to change product image in current products or set a new one in just added products.
    when I’m clicking ‘remove product image’ link doesn’t work
    when I’m clicking on the product image – gallery is opening – I’m pointing new image – and it does not show on my product image.

Viewing 4 replies - 1 through 4 (of 4 total)
  • terrybakshi

    (@terrybakshi)

    6 years ago

    I had very similar issue please deactivate all plugin and reactivate them back, its the caching issue.

    Thread Starter softcar

    (@softcar)

    6 years ago

    thanks Terry,
    just done – but the problem still exist…

    Plugin Support D Smith a11n

    (@dsmithweb)

    Automattic Happiness Engineer

    6 years ago

    Hi @softcar!

    If you deactivate all plugins except WooCommerce core and switch themes to Twenty Seventeen, then make the changes (rather than deactivating and immediately reactivating), does that make a difference?

    It does sound like an issue with either a plugin or third-party theme. The failure of the “Remove Image” button on the admin side of things makes caching seems a little less likely…

    Joel Williams

    (@joelwills)

    Automattic Happiness Engineer

    6 years ago

    Hi there!

    There hasn’t been a reply for a while so I’m going to close this ticket.

    If you’re still having problems please open a new ticket, thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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