Support » Plugin: Jetpack - WP Security, Backup, Speed, & Growth » Product Image and Description Not Showing on Facebook and Twitter Share

  • Resolved okaka


    Hi, I am using the Jetpack plugin to share new products on Facebook and Twitter but I can only see the Product title and no image and description. I am using woocommerce for my products. Any issue on this?

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Stef


    Hi there, @okaka,

    It’s possible that the products pages you’re talking about might be custom post types that don’t automatically get shared, so you might want to look under the “How to use Publicize with your Custom Post Types” item near the bottom of that page for more info on how to include them if you’re wanting to publish items that aren’t typical posts:

    I recommend using a plugin like Code Snippets for implementing this, as any custom code you try to add directly to any plugin or to your theme will be lost the next time the plugin or theme updates.

    Hope that helps! Let me know how you get on.

    Plugin Contributor Jen H.


    Hey @okaka,

    Since it’s been more than a week since we’ve heard from you, I’m going to go ahead and mark this thread as Resolved. If you still need a hand, please feel free to reach back out here and mark the thread as not resolved.


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